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MA
Medical Assistant, Urgent Care - Brookline
Mass General BrighamUnited Statesfull_timeVerifiedPosted 22 May 2025
About the role
Site: Mass General Brigham Medical Group, Inc.
Urgent care, sometimes known as walk-in care, fast care, or express care, is a convenient option for patients who require timely medical care, but the situation is not an emergency. We treat adults and children ages 3 and older and provide care for a wide range of illnesses and injuries, including allergies, asthma, coughs, bronchitis, colds, flu, COVID-19, fever, headache, broken bones, sprains and strains, eye and ear infections, rashes, cuts, sexually transmitted infections, stomach pain, diarrhea, and vomiting. Because patients typically come to us when they aren't feeling their best, it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need.
We are seeking a full-time 37.5-hour Medical Assistant to work 3, 12.5-hour shifts per week onsite at our Urgent Care center located at 1285 Beacon Street in Brookline, MA. Since Urgent Care is a 7-day-per-week operation that delivers care during the day, evening, weekends, and holidays, the schedule for this role will require 2 on-call shifts per 4-week scheduling period, as well as overtime, weekend, and holiday coverage as needed.
We do our best to keep all employees at their assigned centers; however, for on-call shifts, employees must be able to commute to any of our locations, including Boston Common, Brookline, Lynn, Natick, Newton, Westwood, and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes).
There is free parking at each of our locations!
• Rooming patients and preparing the necessary equipment for healthcare providers.
Interviewing patients to obtain medical information and recording their vital signs, weight, and height in their medical records.
• Explaining treatment procedures, medications, diets, and physician instructions to patients, while ordering and organizing educational materials to reinforce patient education.
• Performing general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collecting blood, tissue, or other laboratory specimens, logging and preparing them for testing; performing phlebotomy when competence is demonstrated.
• Maintaining an inventory of immunizations and checking expiration dates.
• Providing immunizations (as applicable), which requires certification or 3 years of experience administering vaccines and supervision by a provider.
Are you ready to help us deliver top-notch care and exceed patients’ expectations of what a visit to the doctor is like?
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Urgent care, sometimes known as walk-in care, fast care, or express care, is a convenient option for patients who require timely medical care, but the situation is not an emergency. We treat adults and children ages 3 and older and provide care for a wide range of illnesses and injuries, including allergies, asthma, coughs, bronchitis, colds, flu, COVID-19, fever, headache, broken bones, sprains and strains, eye and ear infections, rashes, cuts, sexually transmitted infections, stomach pain, diarrhea, and vomiting. Because patients typically come to us when they aren't feeling their best, it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need.
We are seeking a full-time 37.5-hour Medical Assistant to work 3, 12.5-hour shifts per week onsite at our Urgent Care center located at 1285 Beacon Street in Brookline, MA. Since Urgent Care is a 7-day-per-week operation that delivers care during the day, evening, weekends, and holidays, the schedule for this role will require 2 on-call shifts per 4-week scheduling period, as well as overtime, weekend, and holiday coverage as needed.
We do our best to keep all employees at their assigned centers; however, for on-call shifts, employees must be able to commute to any of our locations, including Boston Common, Brookline, Lynn, Natick, Newton, Westwood, and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes).
There is free parking at each of our locations!
Job Summary
The Medical Assistant supports the healthcare team by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. The key responsibilities include:• Rooming patients and preparing the necessary equipment for healthcare providers.
Interviewing patients to obtain medical information and recording their vital signs, weight, and height in their medical records.
• Explaining treatment procedures, medications, diets, and physician instructions to patients, while ordering and organizing educational materials to reinforce patient education.
• Performing general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collecting blood, tissue, or other laboratory specimens, logging and preparing them for testing; performing phlebotomy when competence is demonstrated.
• Maintaining an inventory of immunizations and checking expiration dates.
• Providing immunizations (as applicable), which requires certification or 3 years of experience administering vaccines and supervision by a provider.
Are you ready to help us deliver top-notch care and exceed patients’ expectations of what a visit to the doctor is like?
Qualifications
Required:
High School Diploma or Equivalent
Minimum of 1 year of direct MA experience or medical fieldwork
Additional Job Details (if applicable)
Preferred:
Completion of a formal medical assistant training program
Basic Life Support (BLS
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