Supervisor Business Operations

At JTEKT North America, we are driven by a commitment to excellence, innovation, and continuous improvement. As a leading manufacturer of automotive and industrial technologies—including steering systems, driveline components, bearings, and machine tools—we power the products that move industries forward. With a strong focus on safety, quality, and teamwork, we create an environment where associates can grow, contribute, and make a meaningful impact. Join us and be part of a company shaping the future of manufacturing through advanced technology and a culture built on respect, integrity, and collaboration.
Summary/Purpose
The Supervisor – Business Operations is a key leader within the Bearing Business Unit (BBU) Business Management team. This role is responsible for supervising a team that supports pricing strategy, complex quoting activities, analytics, master data management, and continuous improvement. The supervisor partners cross-functionally to deliver insights, optimize processes, and support strategic decision-making and initiatives.
This role is located at our North American Headquarters located in Greenville, SC. This department is hybrid with a minimum of 3 days in the office. Additional days may be necessary during training.

Essential Duties and Accountabilities:
Supervision
• Lead and manage a team of analysts, including performance management, coaching, workload planning, and daily oversight of business operations.
• Support the Business Operations Manager in developing team capabilities and ensuring alignment with business priorities.

Pricing / MDM Activities:
• May participate in or oversee full quoting processes, including cost analysis, competitive benchmarking, and profitability evaluation for strategic accounts and product lines.
• May participate in or lead master data management activities.
• Ensure the team maintains customer price lists and pricing agreements with accuracy, compliance, and alignment with business strategy.
• Resolve complex pricing issues within the Oracle ERP system and lead mass price adjustment initiatives.

Analytics:
• May participate in transforming large datasets into clear, concise insights and visualizations for executive decision-making and business planning.
• May utilize predictive and historical analytics to identify trends, risks, and opportunities, and recommend actionable solutions.
• May provide financial, market, and operational analysis to support pricing decisions, contract negotiations, and strategic initiatives.
• May participate or lead in ad-hoc analytics projects and reporting initiatives that shape business priorities.

Continuous Improvement:
• May evaluate existing business processes and recommend enhancements to improve efficiency, accuracy, and scalability.
• May leverage tools such as Power BI, automation, database analytics, and other digital solutions to improve reporting and insight delivery.
• May partner with cross-functional teams to implement sustainable process improvements and best practices.

Supervisory Responsibilities:
• Directly supervise a team of associates in accordance with JTEKT North America policies, procedures, and leadership expectations.
Job Knowledge, Skills and Abilities:
• Advanced proficiency in Microsoft Excel and data visualization tools (e.g., Power BI).
• Proficiency with ERP systems (Oracle preferred) and familiarity with database tools.
• Strong business acumen with experience in profitability analysis and strategic decision support.
• Excellent communication skills, with ability to simplify complex data into clear, actionable insights.
• Demonstrated ability to plan, prioritize, and deliver multiple complex projects thru teamwork.
• Strong leadership, team building skills, critical thinking, and problem-solving skills.
• Ability to influence and build alignment across diverse stakeholders.
• Continuous improvement mindset with experience using technology and analytics to optimize processes.

Education and Experience:
Education: Bachelor’s degree in finance, Business Administration, Marketing, Engineering, Data Analytics, Supply Chain, Manufacturing or Business Analytics.

Experience (desired):
• 5+ years solving analytical problems in a business and/or production environment.
• 5+ years working in a collaborative, team-oriented environment, with demonstrated ability to lead initiatives and influence stakeholders.
• 3+ years supervising a team of associates
• Experience managing product lines, projects, or strategic business initiatives preferred.

Work Environment/Physical Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of th