Global Order Desk Internship - Supply Chain

Verisure is seeking a talented, hands-on and passionate Supply Chain Intern to join our Global Order desk team. The role will report to the Global Order Desk Lead. The main goal of this department is to efficiently and accurately process and manage our internal customer orders ensuring timely fulfilment. This role will contribute to maintain high levels of customer satisfaction, maintain correct inventories in the country, improve established processes and accompany our internal customer in their continuous growth. The role will be based in Madrid.

The role will be expected to work autonomously, impact quickly and develop as the business grow. It is an exciting opportunity to join a growing team in the leading provider of professionally monitored alarms for residential households and small businesses in Europe.

The company’s success depends on its people, and it invests in them every day. Working with Verisure is being part of an industry leading world-class company that has a strong entrepreneurial spirit. 

Strategic context and value proposition

Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long track record of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go-To-Market approach and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business’ next phase of growth with a robust business plan for value creation.

The Global Order Desk Intern will be deeply involved in daily operations and continuous Improvement.

Responsibilities will include, among others:

• Support the validation of internal customer orders by following the established Order Validation process.
• Assist in prioritizing orders based on urgency and internal customer needs, under the guidance of the team.
• Help manage order changes and cancellations, ensuring updates are accurately reflected in the system with proper oversight.
• Assist in managing the necessary materials for installation and maintenance activities within the country, contributing to service level fulfillment.
• Support demand and supply management tasks, helping align them with the country’s budget processes as directed by the team responsible.
• Contribute to the preparation of periodic reports, gathering data and indicators related to operational progress.
• Provide support during the implementation of new ERP developments, helping with internal and external communication, documentation, or basic testing.
• Assist in ERP parameterization, following instructions from the Customer Management department and learning the related systems and processes.

Location

The position will be based in Madrid

Reports and organization structure

This position will report directly to the Global Order Desk Lead

Candidate profile

Experience and Qualifications

We see this role as critical for the achievement of Verisure’s growth and organizational transformation goals.

As a result, we are looking for a self-starter and high potential / top performer individual who will combine in-depth Treasury expertise with a proactive business mindset focused on driving value to the business.

• Degree in Business Administration, Engineering or similar.
• Very high level of English and Spanish (spoken, written and read).
• Knowledge of the Excel tool.
• Motivation to learn, focused on continuous improvement and ease of teamwork.

Competencies

• Ability to work autonomously in a fast-paced international environment
• Highly motivated with excellent analytical skills
• Structured and high attention to detail
• Organized and with an appetite for improving existing processes
• An enthusiastic and high energy individual with a strong drive to create a positive work environment
• Excellent written and oral presentation and communication skills
• Humble and "team-player"

Strong fit with our Company DNA

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.
• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things be