Hotel F&B Supervisor

Hotel: 

Hot Springs Embassy Suites

400 Convention Boulevard

Hot Springs, AR 71901

Hotel F&B Supervisor

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Primary Purpose: 

The primary purpose of the Food & Beverage Supervisor is to provide guests with an excellent food and beverage experience while ensuring that all Associates meet brand standards and exceed guest expectations.

Work Performed: 

The Food & Beverage Supervisor will be tasked with the following duties, responsibilities, and assignments: 

• Supervise and direct the prompt, efficient and friendly serving of all food and beverage associates; 

• Conduct appropriate training, coaching and accountability of food and beverage associates when service, performance, or cleanliness standards are not met; 

• Ensure all opening and closing side work is completed on a daily basis; 

• Work quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow through with appropriate manager(s); 

• Act as a liaison between kitchen and front of house associates; 

• Assist other Associates in their job duties as necessary, including bartending, bussing, cooking and serving;  

• Assist with ordering supplies and equipment while controlling costs; 

• Responsible for scheduling Associates to ensure adequate coverage for business needs and that Associates are provided the opportunity to take all required meal and rest breaks; Adhere to Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, including keeping  compartment sink, side boards, and refrigerators clean and sanitized;  

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and  

• Any and all other work as required to complete the primary purpose of the position. 

 

Qualifications: 

• At least six months  of experience in server or related capacity  

• Prior supervisor/leadership experience  

• Prior customer service experience 
• Prior related hotel experience 

• High school diploma or equivalent 

• Food Safety Training certified or become certified within first 60 days of employment.    

• Alcohol Awareness certified or become certified within first 60 days of employment