Senior Manager, People Operations

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a Senior People Operations Manager reporting directly to our Director, People Operations. This role will be a champion of building best-in-class total rewards programs & sustainable people processes as Maven continues to grow and evolve. They will own our end-to-end compensation and review cycles, driving compensation & equity strategy, execution, and continual program iterations based on feedback and market forces. This role will proactively identify key areas to take our People processes, total rewards & systems to the next level and be the key project manager to move these priorities forward. The ideal candidate will have a depth of experience in total rewards with a specific focus on building innovative and scalable compensation and equity programs for a late-stage tech company. 

As Senior People Operations Manager, you will:

• Partner with leaders and cross-functional partners on total rewards strategy, including development of our compensation philosophy, benefits planning, and equity programs. 
• Drive analytical rigor and deep analysis on effectiveness and competitiveness of systems (including HRIS management and total rewards vendor management), existing programs, establish and drive key metrics including usage, engagement, and cost analyses.
• Innovate and react quickly as business and market realities change, staying up to date on best practices and trends; ensure compliance with applicable legislation - work to ensure our approach is inclusive of all Mavens in our hybrid workforce and globally.
• Partner with our Sr. Analyst to complete regular compensation & equity market analyses and reviews to ensure our data & philosophy is up-to-date, accurate, and competitive. 
• Drive annual compensation cycles in our compensation planning tool, Pave, acting as the ultimate owner of all compensation & equity data, partnering with managers on compensation decisions, and leading employee trainings. 
• Support the Director, People Operations with our annual Open Enrollment cycle, assessing industry trends, leading system buildout, and partnering on communications strategy to create industry leading benefits packages. 
• Provide guidance to People Partners & Recruiting teams around compensation decisions and total rewards philosophy.
• Build strong partnerships particularly with the HRBP, Recruiting, Payroll, Legal, Finance and IT teams as well as our third party vendors to ensure our processes & systems are running seamlessly and that the People team is providing actionable & timely insights to partners. 
• Continually look for opportunities to optimize systems and streamline core HR workflows (onboarding and offboarding, HRIS administration, etc.)

We’re looking for you to bring:

• 5+ years experience in total rewards strategy & administration. 
• Extensive exposure to building and successfully executing total rewards strategies and programs for hyper-growth technology companies
• Track