Dispatcher Power PDO 1, 2, Senior

Requisition ID: 19324

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

The Senior Power Dispatcher – PDO serves as a Transmission Operator with full authority and responsibility for the safe, reliable, and compliant operation of SRP’s power delivery system. This role demands deep expertise in interconnected power systems, proficiency with advanced technical tools, and strong collaboration across utilities, customers, and internal departments. The position is critical to maintaining compliance with NERC Reliability Standards and SRP Operating Practices.

What You'll Do

• Exercise full operational authority as a Transmission Operator in accordance with NERC Reliability Standards. 
• Direct real-time operations of the power delivery system, ensuring safety, reliability, and regulatory compliance.
• Manage switching operations, issue/release clearances, test permits, and hold tags per SRP safety protocols.
• Lead system restoration efforts following disturbances or outages.
• Coordinate and communicate with other NERC Functional Entities on real-time operational matters.
• Respond to industrial customer inquiries and coordinate maintenance outages.
• Serve as a mentor to new Power Dispatchers, fostering operational readiness and professional growth.
• Develop and approve Operating Practices and contribute to dispatcher training as a Subject Matter Expert (SME).
• Act as Project Manager for special assignments and initiatives. 

What It Takes To Succeed

Education

High school diploma or GED plus completion of an approved apprenticeship or formal training in: 

• Power Plant Operations
• Real-Time Energy Trading
• Transmission Scheduling
• Power System Operation
• Reliability Coordination

OR a bachelor’s degree in a related technical or business discipline from an accredited institution. 

 

Certifications or Testing Required

Must pass the EEI System Operator/Power Dispatcher (SOPD II) aptitude test during the pre-employment process.
Must obtain and maintain NERC Certification within six months of hire. Note: Failure to maintain