Operations Program Manager - Amazon Devices, Devices Global Logistics

Amazon Devices is a high-velocity growth engine for the company. This strategic role, based in Hanoi, will own end-to-end warehouse operations in Hai Phong and transportation logistics to multiple regions. Additionally, the role involves processing of returns/buyback and issuing credit notes.
A successful candidate requires strong analytical capabilities and cross-functional collaboration with account management, business development, and operations teams to maintain optimal stock levels at retail locations. This role demands proficiency with inventory management systems and platforms, including capacity planning for both standard operations and peak periods. The role will be needed to manage warehouse operations across multiple regions.

Key job responsibilities
- Monitor factory shipments and ensure on-time warehouse delivery
- Plan and optimize warehouse capacity utilization
- Execute timely shipment processing and distribution to retail stores and distribution centers
- Manage sellable returns, overstock, and retailer buyback programs
- Coordinate new product launches to meet street date requirements
- Conduct quarterly inventory audits and maintain accuracy standards