US HR Lead Business Partner

Company Overview

Booksy is the #1 SaaS-enabled Health, Beauty & Wellness (HBW) marketplace globally. Its offerings include a cloud-based appointment booking solution for hairstylists, colorists, barbers, braiders, nail artists, estheticians, massage therapists, salons, spas, and more as well as business management tools that make appointment scheduling, calendar management, payment acceptance, and marketing easier for local businesses.

Over 25 million consumers around the globe are using Booksy to find and book appointments anytime, anywhere with local HBW providers. For beauty professionals, Booksy Biz makes managing all aspects of their business simple and convenient.

Currently, Booksy is available in 6+ countries, supports over 150 million annualized client appointments worth well over $6 billion dollars in gross merchandise value.

Since Booksy was founded in 2015, our mission has been to provide business solutions for the health and beauty industry. Booksy is the largest and fastest growing beauty booking app in the world and the global leader across US, UK, France, Spain, and Poland.

To help Booksy capitalize on the massive opportunities ahead, we are currently looking for a US HR Lead Business Partner to join the team!

Context on the role

Building on our success, we are looking for an experienced driven US HR Lead Business Partner to join to join our management team at Booksy. The HR team plays a key role in the expansion and success of Booksy.

You will work closely with the US Country Manager and global HR teams to ensure all HR processes, employment matters and development are to the highest standard. Working closely with US managers you will support and coach individuals to identify appropriate solutions for HR matters across the business.

Requirements

What you’ll do

• Be the first and main point of contact for all US HR related issues and matters.
• Provide advice, support, coaching and mentoring on all aspects of people management, including, but not limited to, disciplinaries, attendance & performance management grievances etc.
• Hold and manage regular meetings with US department heads to present HR analysis and structure, process changes
• Manage a small team of recruitment, onboarding/training, administrative professional, holding PDP development plans and one-on-ones
• Supervising recruiters and their delivery on recruitment target
• Supporting training and onboarding team department across the organization
• Full management of all HR Tools and management software - Officevibe, Bamboo HR, etc.
• Assisting with all onsite communication activities and initiatives
• Participate and support in all company-wide HR initiatives and projects
• Produce and enforce month end reports to enhance and support in HR matters
• Assist in developing and implementing new processes within Booksy US and corporate
• Coach, challenge and support US managers on people related matters including, compensation, performance and talent development

Who you are

• 5+ years of hands-on experience in HR, ideally in an international or start up environment
• Ability to work in a fast paced, dynamic environment
• Knowledge of US and international Employment Law
• Passion for people and business
• Strong interpersonal and communication skills with the ability to work across various functions and countries
• Experience collaborating with European international teams
• Proactive and pragmatic approach with ability to work independently and focus on getting things done
• Ability to adapt to rapidly changing business circumstances

Nice to have

• Previous experience in a Tech or start-up environment
• Working across global HR teams
• Project management experience
• Computer skills, with an extensive knowledge of Google Drive
• Previous experience managing a team of individuals
• Strong business acumen and willingness to experience in working alongside different business functions

Benefits

What we offer in return

• Being part of a rapidly growing international business and the largest online marketplace for beauty services globally
• Working closely with other global and country teams in a highly collaborative international environment
• Support in the development of your skills and opportunities for professional growth within the company
• Salary is estimated $75,000 to $100,000/year

More about Booksy

Booksy raised $119M in VC funding to date with investors including Cat Rock Capital, Sprints Capital, Piton Capital, En