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Asset Recovery Representative

CHEP
LOC0002409, United States, United StatesRemotefull_timeVerifiedPosted 21 Nov 2025

About the role

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Key Responsibilities May Include:

  • Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
  • Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
  • Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
  • Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
  • Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
  • Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
  • Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
  • Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.

This individual will utilize a company owned truck to assume full territory responsibility for all CHEP assets in the assign territory. Incumbent will work closely with Logistics Coordinators and other CHEP employees with the aim of identifying and recovering CHEP equipment in the possession of nonparticipating distributors, pallet dealers, and other unsigned companies or persons. Additionally, this position will be responsible for establishing new relationships with nonparticipating distributors as well as identifying new sales opportunities for the CHEP network.

Daily reporting location: Indianapolis, IN

  • Visit and call on non participating distributors and pallet recycler locations to recover CHEP assets that have fallen out of the network.

  • Utilize company provided tools:  CHEP vehicle, laptop, various databases to monitor flow in and out of your territory to locate and negotiate the successful return of our assets back into the network.

  • The Asset Recovery Representative has ultimate responsibility for tracking and recov

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Company

CHEP

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