Localisation Project Manager (FTC - 10 months)
Flo HealthAbout the role
We’re quite proud of our achievements…
350M+ downloads, 65M monthly users, #1 by installs in the iOS Health category, 4.9 stars on the App Store (3M+ reviews), backed by 7 VCs, annual revenue at 9 figures, and a valuation close to $1B.
We’re a growing, Series B funded HealthTech building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.
Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.
We’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.
The Job
We are looking for a Localisation Project Manager superstar to support Flo teams by embedding localisation as part of their internationalisation strategy.
In this role, you will directly support our Localisation Operations Hubs focused on testing and language quality, while managing a range of localisation projects across different Flo content types from initial planning to testing and release. You will report to the Localisation Operations Lead and will work in close collaboration with the rest of the Localisation team, external vendors and key stakeholders across the business.
Your Experience
Must have:
- Notable localisation experience in the online space and with scalable localisation infrastructures;
- Experience in revamping processes and workflows that allow for continuous localisation and ongoing improvement in agile environments;
- Outstanding stakeholder management and prioritisation skills;
- Proactive attitude and a sense of urgency;
- Solution-driven thinking, acknowledges own mistakes and learns from them;
- Ability to pivot from low-level detail to high-level view during both strategy execution and problem-solving;
- Experience working with third-party vendors and contractors;
- Proficient knowledge and use of Jira;
- Strong analytical skills and high ability to interpret data;
- Must be able to work collaboratively and across cultures;
- Exceptional organisational skills;
- Excellent presentation, verbal and written communication and interpersonal skills.
What you'll be doing
You'll be responsible for:
- Partner with Localisation Project and Program Managers to ensure that operational hub and product localisation related roadmaps and scheduled releases are adhered to across languages;
- Manage end-to-end localisation requests from across Flo teams from initial production planning to testing and release;
- Own the review of source content and liaise with requestors to align on internationalisation best practice and adequacy of translatable content;
- Take active part in vendor management to ensure localisation is delivered on time and at the right level of quality;
- Work closely with Language Leads assigned to monitor and improve language quality to ensure ongoing improvement and root cause analysis, and ongoing maintenance of language assets;
- Monitor, measure and report on operational KPIs, project progress, potential risks and delays to localisation requestors and key stakeholders;
- Drive process improvement related to localisation production for operational efficiency and scalability;
- Document processes related to day-to-day localisation production and maintain them up to date.
#LI-YY1 #LI-Hybrid
Salary Range - per year£56,000—£69,000 GBPRanges may vary depending on your skills, competencies and experience.
Reward
People perform better when they’re happy, paid well, looked after and supported.
On top of competitive salaries, Flo's employees have access to:
- A flexible working environment with the opportunity to come into the office and work from home
- Company equity grants through Flo’s Employee Share Option Plan (ESOP)
- Paid holiday and sick leave
- Fully paid female health and sick leave, in addition to holiday and regular sick leave
- Workations - an opportunity to work abroad for two months a year
- Six mo
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