Offsite Patient Coordinator I-Multispecialty-Jackson Heights, NY-Part Time-Day

Offsite Patient Coordinator I-Multispecialty-Jackson Heights, NY-Part Time-Day

The Offsite Patient Coordinator I greets and establishes first contact with patients in the practice or via telephone. This individual performs in a reception capacity, confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have active coverage.

Bilingual in Spanish - Required

• Greets patients either in person or via telephone, and updates their insurance/demographics in the practice management system. Obtains insurance authorizations as required.
• Communicates the patients arrival with appropriate staff, and ensures that the patients medical record is available for the physician.
• Processes/updates HIPAA-related paperwork and other institutional forms as necessary.
• Monitors waiting area on a routine basis and ensures that patients are kept advised of wait times.
• May schedule patient for follow-up appointment as needed. Provides patient with guidelines for requesting medical records, if necessary.
• May perform simple charge entry tasks and enter payments collected from patients.
• Answers phones for practice and schedule appointments.
• Follows HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
• May initiate reminder phones calls for next day appointments.
• Performs other related duties.

• High School Diploma/GED.
• 1 year minimum of physician practice experience.
• Must have a minimum of one week of training on site (provided by the practice)
• Medical Office setting experience preferred, including utilizing a computerized program for physician scheduling.

Collective bargaining unit: SEIU 1199-MSH

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $22.47 - $24.44 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Hospital, 955 - Broadway - Jackson Heights - OFFS, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery cent