Director, Facilities Management & Support Services - New Orleans Branch

Company

Federal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

Summary:

You will direct the Facilities Management, general/support services, and information technology functions of a highly complex and secure facility, to include oversight of daily activities related to facilities planning/management, cross-functional financial management, budget planning and expense management, business continuity planning and risk mitigation, food services, tenant/leasing management, housekeeping, event management, grounds keeping, mail handling, equipment inventory management, fleet procurement and maintenance, contract negotiations and policy/procedure development. In the New Orleans branch, you may serve as the Duty Officer (acting Branch Manager) in the absence of the Branch Manager, during both routine absences and during business continuity situations.  In addition to office level responsibilities, serve as a representative of the District Facilities Function Office with District leadership and oversight responsibilities for other support and overhead functions, such as purchasing, contracts, and Food Services.  Support national critical infrastructure functions as part of the Federal Reserve’s payment systems processing support structure. You will report to the Assistant Vice President & Branch Manager - New Orleans Branch.

Location: New Orleans Branch

Schedule: Must be onsite Monday through Friday during regular business hours, with the understanding that the building is operational 24/7.

Key Responsibilities: 

• Direct the operations of facilities management, support services, information technology, and food services functions. Develop long term strategic plans and related objectives, as well as performance standards/metrics and standard operating procedures for functional area(s).

• ·Recruit, select, develop, and manage department staff to maximize operational effectiveness.  Develop, approve, and implement salary compensation programs to include annual approach to merit increases and payment of variable pay.    

• Direct daily operation of the Facilities function to include building maintenance operations, housekeeping, purchasing and contracting, event management and catering, cafeteria services, vehicle fleet management and mail operations.

• Develop, approve, and provide oversight to multi-million dollar annual operating budgets (5 year forecast) and long-term plans and forecasts for major capital renovation projects (5-10 years) for building and operating equipment, in addition to large capital project budgets that fluctuate annually based on infrastructure and building renovation needs. Approve actions plans and expenditures to meet operational goals/objectives.

• Ensure compliance with OSHA, state and local building codes. Serve as the Bank’s interface with suppliers, architects, interior designers, consultants, construction and other contractors and vendors. Direct and oversees all leasing activities, including coordination with outside real estate brokers, legal staff and senior functional management on tenant selection, lease contract negotiations, due diligence evaluation of potential tenants, and ensuring compliance with District leasing guidelines.

• Oversee and/or support local business continuity and resiliency efforts to ensure operations are well positioned for quick recovery from disaster and/or contingency events and risks are assessed and effectively mitigated. Develop, approve, and maintain crisis contingency procedures and construct and facilitate routine exercises designed to test contingency readiness levels while ensuring ongoing compliance with the Business Continuity policies. Serve as a business continuity site leader before, during and after emergency situations.

• Through management staff, manage in-house cafeteria or outsourced food services operations for Bank and tenan