Sr. Manager, Quality Assurance

Plan, coordinate, and direct facility Quality Assurance and Food Safety Programs in compliance with all DFA policies, procedures, customer specifications, and regulatory requirements. Work collaboratively with the plant management team to improve overall plant performance. Support and implement a culture of quality. Inspire employees to greater levels of professionalism, quality, productivity, and engagement with the DFA team. 

 

Job Duties and Responsibilities: 

• Ensure daily plant Quality and Food Safety operations are in compliance with DFA policies, procedures, customer requirements, and local, state, and federal regulations 

• Ensure escalation of non-conformance events to the proper operations and corporate QA personnel 

• Maintain robust and effective Food Safety and Quality Plans with supporting prerequisite programs. Collaborate with plant and corporate resources to ensure the plant is always at a regulatory state of readiness for all applicable food safety regulations. Monitor and make recommendations for improvement 

• Lead customer specification management 

• Participate in the review of new and revised versions of specifications 

• Ensure that the plant has the capabilities to meet the customer specifications 

• Ensure SAP is aligned to report tests results and required information correctly on the certificate of analysis (COA’s) 

• Monitor compliance to customer specifications and communicate any issues/concerns  

• Manage “Hold and Release” programs for finished products and ingredients 

• Manage standardized operating procedures (SOP’s) 

• Ensure plant personnel have access to the most recent versions of the Corporate Standardized SOP’s and that all training records are current  

• Maintain a matrix chart by job description at the plant which indicates which SOP’s are applicable by job description 

• Prepare plant specific versions of SOP’s as directed by the Corporate SOP or as needed for the plant 

• Ensure all forms and work instructions are linked to the plant SOP’s and are reviewed, revised, and updated annually 

• Provide ultimate oversight of the plant laboratory operations (staff, training, compliance to the DFA Laboratory Quality Manual and Methods) for both the fluid and finished product laboratories 

• Oversee auditing 

• Facilitate internal, customer, corporate, and regulatory audit visits 

• Actively participate in plant internal audits. Ensure plant walkthroughs are completed at a routine frequency to ensure compliance to programs. 

• Eng