Associate, Executive Communications

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

We are seeking an Associate, Executive Communications to lead digital thought leadership and communications for Cross River’s CEO. This high-impact role is for a sharp, relentlessly curious communicator who views the world through both a strategic and creative lens — someone who spots opportunity in every headline, conversation, and policy shift.

This person doesn’t wait for assignments — they create them. They see a piece of relevant news or a new industry development and immediately connect it to Cross River’s mission, values, and positioning. They know how to turn ideas into thoughtful, timely content that builds influence and credibility for our CEO across fintech, technology, banking, Israel, and community impact.

The ideal candidate combines intellectual depth with speed, composure, and creativity. They’re fluent in financial and policy topics yet equally comfortable writing human, values-driven storytelling. They thrive on momentum, operate with ownership, and bring both strategic insight and flawless execution to every piece of content.

Responsibilities:

• Proactive Content Leadership: Constantly scan the news and industry landscape for stories, trends, and policy developments that align with Cross River’s mission and the CEO’s worldview — generating ideas, framing opportunities, and translating insights into compelling communications.
• Content Creation: Write and edit all social and digital content on behalf of the CEO — including posts, longform essays, thought leadership, and creative storytelling that reflect that reflect the CEO’s unique perspective and Cross River’s broader strategy.
• Social Media Management: Manage the CEO’s digital presence across platforms (primarily LinkedIn and X), ensuring a consistent, authentic voice that blends industry expertise, leadership values, and community engagement.
• Narrative Development: Build and maintain a content framework and editorial calendar that connects short-term opportunities to long-term positioning goals.
• Analytics & Optimization: Measure engagement and performance, turning insights into actionable improvements for tone, timing, and topic selection.
• Reputation Management: Monitor conversations and industry developments to identify proactive opportunities and mitigate risks.
• Crisis & Rapid Response: Serve as a trusted partner during sensitive or time-critical moments, ensuring quick, accurate, and authentic communications.
• Creative Development: Collaborate with design and multimedia partners to pair storytelling with high-quality visuals and video content.
• Global & Cultural Awareness: Incorporate knowledge of global markets and cultural contexts — particularly Israel’s innovation ecosystem and philanthropic landscape — into communications strategy.

Qualifications:

• 3+ years of experience in executive communications, strategic communications, journalism, or public affairs.
• A natural storyteller with sharp instincts — able to spot opportunities in real time and turn them into content that drives conversation.
• Exceptional writing and editing skills; able to capture executive tone and shift seamlessly between analytical, policy, and creative modes.
• Experience managing or ghostwriting for senior leaders (CEO, founder, or public figure) with a strong public voice.
• Understanding of fintech, financial services, technology, and policy environments.
• Composure under pressure — able to