Job Details:

Job Description: 

Disclaimer: Role can be hybrid or remote, location is flexible within the USA. Preferred candidate will be located in: Folsom, CA, Chandler, AZ or Hillsboro, OR.

As a Business Analyst your main responsibilities will include but are not limited to:

• Analyzes complex business problems and develops recommendations, gathers and clarifies business requirements, answers questions about data elements and how they relate to business processes and workflows.
• Works within the business process framework to decompose processes; analyzes, simplifies and optimizes processes based on findings.
• Organizes business design sessions and blueprinting to arrive at the future state tool, process and people design.
• Identifies automation opportunities and stays up to date on modern information technology (IT) tools and capabilities, coordinates with business and development team stakeholders whenever a new feature or update is added to a project.
• Relays client feedback, instructs the development team to make amendments and determines the feasibility of proposed features.
• Tests feature prototypes by involving clients and recording their experiences.
• Conducts user acceptance testing to determine whether the prototype meets the requirements of the project under consideration.
• Possesses strong communication and customer engagement skills, provides input to system design, making decisions for functionality and configuration, gauging and measuring data quality levels and providing troubleshooting support.
• On smaller efforts, performs the project management function, including scope, time, and quality (including data quality) management and may work on several applications, projects and programs simultaneously.
• Records, monitors and publishes critical project, program, process key performance indicators, documents progress and reports to senior stakeholders regularly.
• Reviews existing reports, metrics, makes recommendations to improve quality and efficiency of business processes, when applicable.

A strong candidate will demonstrate the following skills:

• Excellent documentation and written and verbal communication skills.
• Ability to work well independently as well as part of a team.
• Excellent analytical skills with an ability to translate complex data into actionable strategies.
• Strong knowledge of customer success processes, customer lifecycle management and monetization strategies.
• Proficient in data analysis, data modeling and visualization tools and knowledge of statistical methods for process improvement.

Qualifications:

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This Position is not eligible for Intel immigration sponsorship.

Minimum Requirements:

• Bachelor's degree in business, economics, data analytics, statistics, or any related field.
• 4+ years of experience in a business analyst role, preferably in a customer-centric environment.

Preferred Requirements:

• Working knowledge of SMG's processes, customers, and overall objectives.
• Experience with process improvement disciplines such as RIHV or Lean Six Sigma.
• Proficient in Agile program management and have considerable experience running efficient program management across large teams.
• Working knowledge of Salesforce CRM systems, Snowflake, Databricks and Power BI.

          

Job Type:

Experienced Hire

Shift:

Shift 1 (United States of America)

Primary Location: 

US, California, Folsom

Additional Locations:

US, Arizona, Phoenix, US, Oregon, Hillsboro

Business group:

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Posting Statement