Senior CX/UX Designer

#Bethedifference<p><b>If making a difference matters to you, then you matter to us.</b></p><p><b>Who we are</b></p><p>The Digital Experience Group (DXG) creates products and solutions with Wolters Kluwer businesses around the globe to serve professionals in the Legal, Tax, Health, Finance and Compliance sectors. The DXG strives to deliver the best business outcomes using customer-focused methods of work. We are roll-up-your-sleeves technologists and experts with deep expertise across Wolters Kluwer, focused on innovative product development that impacts customer’s lives.</p><p></p><p><b>Job Description</b></p><p>We are looking to hire a Sr. CX/UX Designer to accelerate the transformation of Wolters Kluwer’s Finance, Risk and Regulatory Reporting (FRR) business from technology-driven to user-centered. You will put the users at the heart of everything you do and will create a deep understanding of the outcomes that they want to achieve. As part of the FRR UX team you will be a key contributor to the creation of seamless experiences for users of FRR solutions.</p><p></p><p>Collaborates with people in all layers of the organization, and acts as liaison between disciplines, empowering people to work quickly with high standards for quality and consistency to build a relationship of trust between all parties involved. You actively participate in workshops, create new product experiences, and drive user research.</p><p></p><p><b>Responsibilities</b></p><ul><li>Translate ideas into concepts, user flows, wireframes, mockups and prototypes that lead to intuitive user experiences for FRR’s portfolio of products.</li><li>Conceive intuitive designs that promote usability and optimize the user experience of our products</li><li>Close collaboration with team members and stakeholders</li><li>Work within our lean design process, while efficiently exploring design concepts, iterating and validating design alternatives</li><li>Contribute to the design system (give input to the further development of the design system, initiate development of new components, etc.)</li><li>Be an ambassador of design thinking and a user-centered process</li><li>Help to improve the UX process to raise the UX maturity</li><li>Ask smart questions, take risks and champion new ideas and be absolutely relentless in your pursuit of excellence</li></ul><p></p><p><b>Requirements</b></p><ul><li>You have four or more years of experience working as a UX designer – ideally within an agile environment</li><li>A Bachelor's degree (BA) from a four-year college or university (or equivalent) in Interaction Design, Product Design, Industrial Design, Human Computer Interaction, Communication &amp; Multimedia Design/Media Technology, Information Architecture or related would be a big plus</li><li>You are familiar with principles of Lean Product and Lean UX</li><li>You have a deep understanding of typography, color, layout and motion design principles</li><li>You are passionate about design and technology trends</li><li>You are both a self-starter and team-oriented, with a willingness to teach and learn</li><li>You are open to feedback and have no issues receiving (constructive) criticism Excellent English verbal and written communication skills are essential</li><li>You are able to act as a liaison between the UX, product and technology teams to ensure standards of excellence are met and to build a relationship of trust between all parties involved</li><li>You are comfortable leading international visioning workshops with multidisciplinary teams of business, technology, content and user experience roles</li><li>You have experience working in distributed, collaborative teams and working directly with development groups for the implementation of designs</li><li>You have experience designing solutions for complex online applications – it is essential to be able to present large amounts of complex information in a simple way · We expect you have a solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns</li><li>You are required to clearly and effectively communicate design processes, ideas, and solutions to development teams, clients and other stakeholders internationally.</li></ul><p></p><p><u>Technical Skills</u></p><ul><li>You have experience working with design systems and are familiar with creating UX patterns</li><li>You master design software such as Figma, Sketch, InVision, Abstract and Adobe Creative Suite, and collaboration tools like MIRO, Mural.</li><li>You know how to work with the Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>You have a solid understanding of HTML5, CSS3, JS.</li><li>Familiarity with Jira and other Atlassian suite tools is a plus.</li></ul><p></p><p><b>Why you’ll love working here</b></p><ul><li>Visible impact of your work.</li><li>An enthusiastic multinational, multidisciplinary team of UX professionals