Human Resources Information System (HRIS) Analyst (Business Systems Analyst II), Human Resources Division

Job Summary:

Under general supervision, the HRIS Specialist serves as a key technical resource within the Division of Human Resources, providing expertise and support across HR systems to improve efficiency, accuracy, and user experience. The Specialist administers core HR systems (PeopleSoft/CHRS, LMS platforms, and related HR technologies), ensures data integrity and security, supports implementations, and advances process automation.

This role also leads reporting and analytics, supports change management and training, and partners with IT and the Chancellor’s Office on systemwide initiatives. Through these efforts, the HRIS Specialist advances the Division’s commitment to operational excellence, continuous improvement, and employee engagement.

Responsibilities:

HRIS System Administration & Support:
• Serve as primary contact for HR system issues, enhancements, and end-user support.
• Coordinate daily operations of PeopleSoft/CHRS, LMS (CSULearn, SumTotal, LinkedIn Learning, Vector Solutions), and related HR technologies (e.g., websites).
• Ensure system security, permissions, and data integrity.
• Oversee testing, upgrades, integrations, and troubleshooting.
• Conduct audits and assign evaluation programs (e.g., NEOGOV Perform).
• Deliver user training and documentation for HR systems.

Process Improvement & Automation:
• Identify inefficiencies and recommend workflow improvements.
• Lead HR e-forms and workflow transitions using AdobeSign, Smartsheet, and OnBase.
• Collaborate with IT and HR teams to integrate tools and streamline document management.
• Measure the impact of automation initiatives and recommend enhancements.

Data Management, Reporting & Analytics:
• Develop and maintain reports, dashboards, and data extracts using CHRS/PeopleSoft Query, SQL, Tableau, Smartsheet, and CIRS. May include data analytics from Division of HR websites.
• Conduct audits and ensure compliance with confidentiality and security requirements.
• Provide workforce insights (e.g., retention, engagement, DEI, workforce planning).
• Define key performance indicators (KPIs) and maintain metrics for HR leadership.

System Implementation & Project Management:
• Lead or support HRIS and third-party system implementations.
• Assist in developing project plans, managing milestones, and conducting UAT.
• Partner with IT and the Chancellor’s Office on systemwide initiatives.

Change Management, Communication & Training:
• Assist in developing strategies and resources to support the adoption of new systems.
• Deliver communications, training guides, and knowledge sessions for HR stakeholders.
• Promote system best practices and user confidence.

Perform other classification related duties as assigned, including the completion of required training

Minimum Qualifications, Required Education and Experience: 

Equivalent to a bachelor's degree in a related field and two years of relevant experience

Additional experience that demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Required Knowledge, Skills, and Abilities: 

- Working knowledge of business systems analysis principles and practices, as well as skill in diagnosing problems and determining system issues.
- Strong project planning and organizational skills to plan, organize, and manage multiple
processes and projects.
- Strong communication and interpersonal skills to understand needs and priorities as well as to foster strong relationships and effective communication to ensure alignment and project success.
- Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
- Strong analytical skills in order to evaluate user and business needs as well as accurately interpret data to develop sound conclusions and recommendations.
- Proficiency in using applicable software applications and business systems.
- Knowledge of university and IT policies, processes, and procedures, as well as data privacy regulations.
- Ability to provide lead work direction and training to others

Preferred Qualifications: 

- Knowledge of data analytics and the ability to track, analyze, and report metrics clearly and concisely.
- Demonstrate a solid ability to operate and utilize online courseware for developing communication and presentations.
- Familiar and proficient in HR-related systems and solutions such as Cherwell, CHRS/PeopleSoft, CIRS, CSULearn, CSURecru