Senior Director Performance Optimization

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

What You Will Do

As the Senior Director of Performance Optimization, you will play a critical role in driving growth, efficiency, and strategic alignment across the organization. You’ll lead high-impact discovery initiatives, collaborate cross-functionally, and provide data-driven insights that shape key business decisions.

• Identify Opportunities for Growth
  Define high-priority business questions and lead efforts to uncover key levers for growth and operational excellence.

• Solve Complex Problems
  Deconstruct complex challenges into actionable components. Lead small, agile teams in high-impact analyses that deliver measurable results.

• Influence Planning and Forecasting
  Partner closely with Finance to build strategic models that support planning, budgeting, and scenario evaluation. Drive smarter decision-making through data-backed trade-off analysis.

• Drive Cross-Functional Collaboration
  Engage with teams across the organization to map workflows, conduct stakeholder interviews, and test key assumptions in real time.

• Craft Insightful Communications
  Develop clear, compelling presentations and documents for senior leadership that distill complex insights into strategic narratives.

• Lead Change and Execution
  Align stakeholders around shared goals, champion your recommendations, and help drive their successful implementation.

What You Will Bring

• A Bachelor’s degree and 10+ years of experience in strategy, analytics, or performance optimization (e.g., consulting or internal strategic roles).

• Deep fluency with Excel and PowerPoint, enabling effective data analysis and presentation creation.

• Strong capability in process mapping, conducting stakeholder interviews, and operational diagnostics.

• Proven communication skills, both written and verbal, with the ability to influence stakeholders at every level of the organization.

• Experience in partnering with Finance and executive leadership to inform enterprise-level strategy and investment.

What Will Set You Apart

• A track record of transforming ambiguity into clarity, with the ability to scope undefined problems and deliver actionable solutions.

• Demonstrated success in navigating both vertical and horizontal business impacts, connecting dots across functions.

• A natural storyteller with data, able to shape insights into compelling narratives that drive decision-making.

• Leadership experience in enterprise-wide initiatives, delivering measurable outcomes in growth, efficiency, or transformation.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.  The employer has the right to revise this job description at any time.   You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.   You may be required perform other duties that are not included on this job description.  The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the