Senior Specialist, Learning Design and Delivery

Application Deadline:

03/09/2026

Address:

320 S Canal Street

Job Family Group:

Human Resources

Plans, designs, and develops clear, engaging, compelling learning and performance-focused solutions that enhance retention and knowledge transfer. Applies design expertise to create learning, performance-focused solutions and creative strategies that achieve visible and measurable improvements to individual and group performance, development, and/or productivity and business results. Works on a variety of projects, initiatives, and platforms/mediums to support of the execution of business strategies according to required timelines and budgets and quality output standards.

• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business / group on design challenges, assesses performance gaps, and recommends solutions to assigned business/group leaders on principles, programs, approaches, and mediums.
• Designs and develops solutions that help advance human performance and drive business impact with a customer focus mindset to ensure linkages to customer experience.
• Conducts design analysis, scopes project objectives and analyzes target audience expectations.
• Defines learning objectives, describes tasks and activities, estimates the resource requirements, and creates detailed design structure.
• Writes, storyboards, and edits learning and performance support interventions.
• Ensures learning solutions are instructionally sound, and developed on time, within scope and budget.
• Maintains external network to understand the competitive landscape, and keep abreast of industry developments and new technology solutions and trends.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Participates in the management of vendor relationships.
• May network with industry contacts to gather and identify competitive insights and best practices.
• Builds effective relationships with internal/external stakeholders.
• Participates or acts as a lead on multiple internal projects varying in size and complexity.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Adult Learning accreditation is required.
• Knowledge of accessibility principles / practices and the implications for design and development - In-depth.
• Knowledge of adult learning theory, instructional methodologies, technology-enabled design and learning methods - In-depth.
• Experience in the design and development of training for multiple delivery methods.
• Strong knowledge of web development processes and familiarity with authoring tools - In-depth.
• Design thinking - In-depth.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salary:

$57,500.00 - $106,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared