Head of Presales, USA, Remote

Highlights:

• OTE: $225,000 - $250,000
• Base Salary: $150,000 - $175,000
• Location: remote in North America
• Stock options

About Fundraise Up

At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. The UNICEF, Obama Foundation, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.

About the role:

As the Head of Presales at Fundraise Up, you will play a pivotal role in driving the success of our technical engagement with prospects, ensuring that our platform is well understood and adopted by NGOs. You will lead and mentor a team of Presales Engineers, scaling operations to deliver high-impact technical discovery, solution design, and proof of concept engagements. Your strategic vision, technical acumen, and leadership skills will ensure that our team not only drives sales success but also plays a critical role in shaping product development and ensuring a seamless customer journey.

Key Responsibilities

• Manage, mentor, and develop a high-performing Presales Engineering team, fostering a collaborative culture.
• Define and execute the presales strategy, optimizing methodologies, processes, and customer outcomes.
• Establish cross-functional collaboration with Product, Sales, and Customer Success, ensuring seamless engagement.
• Oversee hiring, onboarding, and continuous professional development to enhance technical and consultative expertise.
• Guide technical discovery, ensuring seamless integrations, scalability, security, and compliance (PCI, GDPR).
• Expand Sales Addressable Market by developing creative technical solutions for new use cases.
• Oversee impactful POCs and demos, ensuring technical resonance with stakeholders.
• Support the team in addressing technical objections and blockers, providing strategic guidance.
• Drive customer feedback loops to influence product enhancements and roadmap decisions.
• Equip Sales with technical insights, competitive differentiators, and use case examples to drive deal success.
• Lead RFP responses and technical bids, ensuring competitive, compliant proposals.
• Build strong relationships with key prospects and clients, addressing technical needs throughout their journey.

Skills & Qualifications

• 7+ years in sales engineering, presales, or a technical consulting role within SaaS, fintech, or NGO technology, including demonstrated people management experience.
• Deep understanding of technical discovery, data mapping, integrations (e.g., Salesforce, HubSpot, Stripe, PayPal, Zapier), APIs, webhooks, and compliance requirements (GDPR, PCI).
• Proven track record of communicating complex technical concepts to non-technical audiences and tailoring solutions to meet diverse needs.
• Experience in developing technical strategies that drive sales enablement and product engagement.
• Excellent communication, presentation, and negotiation skills, paired with a proactive attitude toward solving complex technical challenges.

Preferred Qualifications

• Demonstrated ability to scale presales teams and methodologies in high-growth, fast-paced environments.
• Familiarity with fundraising technology trends and challenges within the NGO sector is highly desirable.
• Experience working with or within NGOs and familiarity with online fundraising or similar technology ecosystems is a plus.

Benefits

• 15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days.
• 401(k) plan with company match.
• FSA Spending Account.
• 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
• Paid parental leave
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

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