Staff IT Corporate Systems Engineer

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

Ripple is revolutionizing global finance with enterprise-grade blockchain solutions. By joining Ripple, you’ll be part of a team dedicated to building innovative technology that transforms how the world moves value. We offer a dynamic, collaborative, and fast-paced environment where your contributions directly impact our global operations and growth. Our commitment to innovation and excellence provides unparalleled opportunities to learn, grow, and shape the future of financial technology.

The Work:

Ripple needs a proactive Staff IT Systems Engineer with diverse technical abilities.

What You'll Do:

• Core Platform Management: Administer and optimize critical SaaS platforms including Okta for identity and access management, Google Workspace for productivity and collaboration, and Slack for internal communications.
• Implement and upkeep endpoint management solutions with Jamf for macOS and Intune for Windows to ensure security and compliance.
• Low-Code Automation: Leverage low-code/no-code automation tools (e.g., Workato, n8n) to streamline IT workflows, automate repetitive tasks, and improve operational efficiency.
• Scripting and Automation: Develop and maintain scripts (Python, Bash, PowerShell) to automate system administration tasks, deployments, and monitoring across various platforms.
• Network Administration: Assist with the maintenance and troubleshooting of our network infrastructure, including LAN, WAN, and VPN, ensuring reliable connectivity and security.
• Security / Compliance: Implementing and enforcing security policies and standard methodologies across all managed platforms and infrastructure, to ensure adherence to relevant industry standards and internal policies.
• Monitoring and Alerting: Set up and maintain monitoring and alerting systems for our core platforms and infrastructure to identify and resolve potential issues proactively.
• Technical Support (Blocking issue): Act as a subject matter expert and offer Tier 3 support for issues concerning our core platforms and infrastructure.
• Documentation: Create and maintain comprehensive documentation for system configurations, processes, and troubleshooting guides.
• Collaboration: Work closely with other IT team members, Security, and Engineering teams to implement new solutions and improve existing systems.
• Resiliency Planning: Monitor the usage and performance of our core platforms and contribute to resiliency efforts.
• Embrace Ripple's Culture: Thrive in our fast-paced, innovative, and globally-minded hybrid environment, contributing to a positive and collaborative team culture.

What You'll Bring:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 6+ years of experience in IT systems administration and engineering, with a focus on managing SaaS platforms and endpoint environments.
• Proven experience administering Okta for identity management (SSO, SAML, SCIM provisioning, de-provisioning).
• Strong experience with Google Workspace Administration (Gmail, Drive, Calendar, etc.) and Slack for enterprise use.
• Hands-on experience with endpoint management solutions, specifically Jamf for macOS and Microsoft Intune for PCs.
• Demonstrated ability to apply low-code/no-code automation tools for building and maintaining workflows.
• Proficiency in at least one scripting language (Python, Bash, PowerShell) for automation tasks.
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Experience implementing and maintaining security standard methodologies across various IT systems.
• Familiarity with monitoring and logging tools relevant to SaaS platforms and endpoint management.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and interpersonal skills, with the ability to effectively communicate technical information to diverse audiences.
• Ability to work independently and collaboratively in a fast-paced, global environment.
• Relevant certifications (e.g., Okta Certified Administrator, Google Workspace Administrator, Microsoft Certified: