Associate Director of Strategy & Operations

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Associate Director of Strategy & Operations

Job Profile Title

Associate Director E, Research, Clinical

Job Description Summary

The Penn Medicine Nudge Unit (NU) at the Center for Health Care Transformation and Innovation (CHTI) is seeking an Associate Director of Strategy & Operations to provide high level oversight and management of research projects & initiatives executed across the Penn Medicine and partnering project sites. This role will directly report to the Director of Strategy and Operations and support the strategic development of NU’s portfolio by planning and overseeing projects to develop, test, and scale new nudges to improve clinical care and patient outcomes. Working collaboratively with NU, CHTI, Principal Investigators, internal leadership, and external stakeholders, this role manages a portfolio of complex projects and is accountable for both long-term management and day-to-day oversight. The Associate Director will directly oversee junior level staff and interns working on research projects, helping to support high-quality team outputs, growth, and culture. In addition, this individual provides important subject matter expertise to the NU community regarding strategic planning, executive communication, process improvement, team growth, etc.

Position is contingent upon continued funding.

Job Description

Job Responsibilities

• The Penn Medicine Nudge Unit (NU) at the Center for Health Care Transformation and Innovation (CHTI) is seeking an Associate Director of Strategy & Operations to provide high level oversight and management of research projects & initiatives executed across the Penn Medicine and partnering project sites. This role will directly report to the Director of Strategy and Operations and support the strategic development of NU’s portfolio by planning and overseeing projects to develop, test, and scale new nu