Quality Engineer II - Video

POSITION OVERVIEW

Alarm.com is seeking a Quality Engineer II to support our Video surveillance solutions by testing network devices and configurations on multiple software platforms. This position collaborates with technology teams to ensure our products meet quality standards of functionality and performance. The Quality Engineer position provides an excellent opportunity to be hands-on and engaged in the full product lifecycle and to drive system quality improvements for our offerings. 

The ideal candidate will have a college degree, at least 2 years of relevant experience, and basic computer/technology skills, will be able to communicate clearly, and will contribute towards product/system improvements to resolve in-field product issues and improve overall product Quality. You should be a self-starter who can work closely with the development team to discover, report, and validate fixes for issues.   

RESPONSIBILITIES

• Developing test plans and updating test documentation as needed before/during/after testing
• Analyzing new products and their features on a standalone basis in addition to analyzing the interaction with existing products
• Interacting with Developers, Product Management, and Customer Support to ensure the quality of the video solution
• Executing tests, tracking defects, and following defects through the resolution process until fix is verified and closed
• Analyzing new product features and assisting in developing testing infrastructure
• Interacting with Developers and Product Management to ensure the quality of the video solution
• Setting up and maintaining test environments and equipment
• Applying test methodology, engineering, and product knowledge in certification of products
• Ensuring the success of weekly software and web deployments
• Understanding the customer and how the product will be used by the customer

MUST HAVES

• At least 2 years of relevant experience
• Bachelor’s Degree in Engineering, Science, or Information Technology
• Excellent problem solving, troubleshooting, time management, and analysis skills
• Exceptional communication skills in order to articulate quality assurance practices
• Strong attention to detail
• Ability to prioritize multiple overlapping projects and deadlines, maximizing test coverage while minimizing testing
• Ability to work in a fast-paced environment with minimum supervision 
• Ability to make decisions based on test results to advise management and customers
• Demonstrates persistence despite adversity

PREFERRED QUALIFICATIONS

• Master’s Degree in Engineering, Science, or Information Technology
• Good understanding of networking and ability to configure devices to connect on the network
• Ability to drive innovation and improvements to increase product quality
• Experience with functional and regression testing, test planning, test case development
• Strong background in Quality Assurance methodologies
• Working knowledge in defect management and tracking systems
• Proficient in estimating testing schedules and optimizing test plans
• Accepts and is open to the ideas of others
• Ability to recognize impacts of individual components in the larger system and analyze risks involved
• Advanced computer/technology skills/certifications
• Working knowledge of Linux, experience with command line prompts
• Proficient in the use of Wireshark and SQL Server
• CompTIA A+ or Network+ Certification

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.

COMPANY INFO

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