Business Analyst I - TM Operations

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The Position

Job Title

Business Analyst I - TM Operations

Job Description

SUMMARY

This position will assist with project coordination, process improvement, and help maintain, identify, and implement next level metrics for Treasury Management Operations.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Works to understand business requirements, develop innovative solutions, maintain thorough documentation of newly designed processes, and obtain business sign offs.
• Responsible for creating new, modifying existing, and performing ad-hoc reporting in support of business processes and data-driven decision making.
• Create business assessments including current processes, data analysis and evaluation of potential solutions including associated risks to aid decision making.
• Identify additional opportunities through active listening and engagement with the business. Provide regular updates and surface opportunities as identified.
• Identify opportunities for process improvement; define and document processes and procedures as appropriate. Collaborate with team members and management to prioritize opportunities.
• Build workflows to record and track department task completion.
• Organizes and maintains department communications within the appropriate channels (SharePoint, Canva, PowerPoint etc.)
• Support Treasury Management Operations systems and act as a liaison between IT, Internal Partners, and system providers to troubleshoot issues or implement enhancements.
• Manage low to moderate complexity Treasury Management projects.
• Work with Deposit and TM Operations Managers, Analysts, and Admins to develop and maintain Business Continuity Plan, Policies, Procedures and Training manuals.
• Critically evaluates information gathered from multiple sources and reconciles conflicts.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Performs duties as requested by Manager.
• Complete all required compliance exams on a yearly basis.
• Adherence to all First United Policies and Procedures
• Dresses professionally

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND WORK EXPERIENCE

• Bachelor’s Degree or equiva