Sr. Tech OPS Engineer

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The ideal candidate will have proven experience in Technical Operations engineering within a regulated environment, support small to mid-sized development teams, and success in supporting datacenter and cloud infrastructure for dynamic environments. 

Roles and Responsibilities:

Focusing on infrastructure administration, automation, cloud integration, and execution of infrastructure as code methodologies.  This position will work closely with developers, DBAs, QA, and project managers throughout the software lifecycle in delivering best in class technical infrastructure to support external product delivery

• Participate in the development, execution, and support of Datacenter Infrastructure operations.
• Administering and troubleshooting blade, rackmount and virtual machines (VMWare)
• Experience with Administering and Windows OS.
• Perform scheduled maintenance and updates including OS patching and HW replacement.
• Automation (Infrastructure as code, patching, release management, etc.)
• Establish monitoring and infrastructure health reporting for advancement of self-healing infrastructure principles.
• Enhance/extend a configuration/deployment/monitoring framework in partnership with Site Reliability Engineer(s)
• Support cloud environment on Azure
• Administer the Microsoft Active Directory Domains and GPO configurations. 
• Interact with internal customers and development teams to gather and define requirements and document architecture.
• Follows a formal design process using formal specifications, data flow diagrams, other accepted design techniques and adheres to regulations, standards, and established guidelines for development and delivery within area of responsibility.
• Support service-oriented architecture (SOA).
• Provides off-hours support for critical applications as required.

Qualifications

Skills/Job Requirements:

In order to adequately perform the responsibilities of this position the individual must:

• Team player and good mentor for junior members of the team
• Minimum 8-10 years Tech Ops, Systems/Infrastructure Administration, Datacenter Operations or related engineering experience
• Hands-on experience with supporting cloud environments on Azure
• Experience with capacity planning processes supporting on-premises & public cloud deployment models
• Demonstrated experience working in a multi-tier architecture environment.
• Experience in systems automation, virtualization, orchestration, deployment, and implementation
• Experience in scaling distributed data systems, deploying and managing software in production environments.
• Proficiency in at least one programming languages and/or scripting language (i.e. Python, PowerShell, Bash)
• Proficiency in Ansible, Terraform, or other configuration management and centralized configuration tools
• Demonstrated experience in networking, subnets, stateful firewalls, ports & protocols, Windows Firewall, IPTables, and CIDR notation
• Technical troubleshooting skills a must
• Excellent analytical, problem-solving skills and attention to detail; mission-critical production support experience
• Strong written and verbal communication skil