Document Control Lead

About the Position 

We’re seeking an experienced Document Control Lead to support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. In this role, you’ll oversee the full document control lifecycle, with a strong emphasis on SharePoint-based document management and workflow automation. You’ll collaborate closely with technical teams and both internal and external stakeholders to ensure all program documentation is consistently accurate, up-to-date, properly approved, securely stored, and readily accessible. 

This is a long term, full-time, hybrid (3 days in office, 2 of which must be Tuesdays and Wednesdays) position located in San Francisco, CA. 

Responsibilities 

• Maintain and enforce document control processes from initial creation through final archiving, leveraging SharePoint and related platforms. 
• Oversee day-to-day operations for incoming and outgoing documentation, including quality control of consultant and contractor submittals. 
• Assign and validate metadata, document versions, and status codes to ensure full traceability and audit compliance. 
• Ensure all documents align with internal and contractual metadata standards, including document numbering, revision control, and classification. 
• Administer SharePoint system permissions, user roles, and license allocations in coordination with IT and program stakeholders. 
• Troubleshoot and support workflow automations (e.g., Nintex); implement interim workarounds and propose long-term system enhancements. 
• Oversee the integrity of the program’s document repository, ensuring consistent metadata practices, robust search functionality, and reliable reporting. 
• Develop and maintain user training materials; lead onboarding and recurring training sessions for SharePoint and InEight users. 
• Prepare document control logs, version histories, and compliance documentation to support internal and external audits. 
• Collaborate with project managers, QA personnel, technical leads, and contractors to ensure alignment on document workflows and metadata standards. 
• Serve as the point of contact for document control and SharePoint-related help desk support. 
• Participate in system upgrades, migrations, and new platform rollouts to enhance document control efficiency and standardization. 

Attributes 

• Strong attention to detail, particularly in metadata entry and validation.
• Excellent written and verbal communication and interpersonal skills. 
• Excellent multi-tasking and organizational skills. 
• Collaborative mindset that fosters teamwork, trust, and positive relationships. 
• Natural curiosity, problem-solving abilities, and a passion for continuous improvement. 

Minimum Qualifications 

• Bachelor’s degree in engineering, construction management, technical writing, business administration, or related field, or equivalent combination of education and experience. 
• 8+ years document control experience on heavy civil highways, roads, bridges, airports, or transit projects. 
• Familiarity with ISO standards and compliance frameworks. 
• Working knowledge of DMS platforms (e.g., SharePoint, InEight, or similar).  
• Proficiency with Microsoft SharePoint administration and workflow. 
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.) 

Preferred Qualifications