Technical Specialist, Customer Deployments

About Harbinger

Harbinger Motors Inc. is a Southern California-based electric vehicle manufacturer on a mission to transform the automotive and transportation industries, bringing to market EVs developed from the ground up to address the needs of the Medium Duty vehicle industry. This broad, and to date poorly addressed, market segment includes class 4 to 7 commercial delivery vehicles, RVs and utility vehicles, among others. Leveraging a foundation of proprietary, in-house developed vehicle technologies, Harbinger's first-of-its-kind EV platform will bring enhancements in vehicle performance, durability and operator comfort. And importantly, Harbinger's vehicles will be priced for zero acquisition premium relative to traditional gas- and diesel-based competitors, removing one of the most tenacious barriers to EV adoption.

Harbinger's team, with operations in Southern California and Michigan, includes industry veterans with expertise in powertrain, battery, chassis and software development, along with leaders in advanced manufacturing, corporate development, operations and finance. Our team members come from leading innovators, both in and out of the automotive industry, including Tesla, Rivian, Canoo, Ford, Anduril, and SpaceX.

Founded in 2021, Harbinger is a venture-backed startup on a rapid growth trajectory, looking for candidates that thrive on tackling complex challenges and who share in our passion to bring clean transportation alternatives to a segment of the market starving for innovation.

As a Technical Specialist you will be an essential member of the Operations team. You will become a go to subject matter expert in supporting Harbingers fleet. You will partner closely with Engineering and external Service Partners to help ensure our fleets are well supported and have maximum uptime, work in the field supporting engineering test activities, work at headquarters on prototypes and customer vehicles, and work at proving grounds, test locations, customer facilities and dealers shops supporting the growing fleet. 

What You’ll Do:

• Engineering test support at proving grounds and other test locations. Travel to work with engineering and keeps truck running, collect data, solve problems 
• Customer fleet technical support remotely. Be a resource for Harbingers techline to answer questions and provide troubleshooting guidance.
• Field support - customer fleet support and problem solving, special events logistical and technical support
• Engineering prototype build support
• Tools and shop management and organization, supplies inventory management
• Data collection - collect vehicle data and become adept at analyzing it
• Equipment calibrations and records keeping
• Hands on testing
• Service procedure development and trials
• Training the trainers for service network and other internal technicians

What You'll Need

• 5+ years’ work experience in a vehicle workshop and/or dealer shop
• The role will involve travel and during the busiest times could be 70%
• Ability to solve problems without granular instructions
• EV and HV experience is a plus
• Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability.
• Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly.
• Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats.
• Valid driver’s license required.
• Factory training programs through OEMs are a plus.
• Familiarity with vehicle Controller Area Network (CAN) communication 
• Expertise with Vector CANoe/ CANalyzer a plus
• Strong ability to think outside the box and find creative solutions to complex problems
• Strong understanding of vehicle systems and their interactions
• Ability to travel as required
• A creative curiosity, collaborative work ethic, hardworking enthusiasm
• Excellent communication skills and team working tendencies
• Demeanor for customer facing interactions

Rev up your career with our electrifying compensation and benefits package! At Harbinger Motors, we understand that your skills, experience, and expertise are as unique as our cutting-edge electric vehicles. That's why we tailor our offers to suit your individual profile, considering your years of experience, specialized knowledge, and market demands.

In addition to a competitive base salary, our perks charge ahead of the competition:

• 100% Comprehensive Health Coverage: You and you