Internal and External vacancy: Operations Manager, (P3), FT, Kindu-Maniema, DRC#131148 (for non congolese)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a future

The Operations function is a strategic Business Partner role, assuring the best use of UNICEF assets in alignment with sound management practices, office priorities and goals to deliver results for children.  

Purpose of the job

As a Strategic Business Partner, the incumbent will be accountable for operations functions, facilitate change, provide risk informed, solution-focused analysis, advice and services and contribute to programme and management decisions for delivering results for children in specific operational contexts.  Operations Manager will accomplish this by:  

• Facilitating services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, human resources, and safety and security. 

• Supporting the line manager to implement career development, opportunities for staff.  

• Acting as a member of the Country and Senior Management Teams, representing the organizational risks, governance systems and policies, and promoting results-based management. 

• Understanding business needs for the office, to anticipate challenges, propose viable/creative solutions aimed at value for money.  

• Providing key contribution to CPD, CPMP, AMP and support to Results Based Management and implementation using Value for Money criteria. 

• Promoting the fundamentals of ICT management, information security and controls. 

• Supporting supply and logistics strategies and interventions to meet programmatic needs while ensuring Value for Money (VfM), including procurement of fit for purpose products and services, and providing advisory support to governments, national systems and partners on supply chain management. 

• Supporting the country office during external and internal audit reviews and responding to audit observations and monitoring implementation of recommendations. 

• Providing regular feedback on risks and achievements of operations functions in the office; 

• Leading on facility management with a specific focus on inclusive accessibility, eco sustainability and common premises. 

• Monitoring business transactions processed by GSSC from a perspective of Efficiency, Performance, Risk Management and Fraud prevention. 
• Supporting the management of PSFR operations and promoting efficiency across systems and processes, where applicable. 

If you would like to know more about these positions, please review the complete Job Description here:  Operations Manager Level 3 KINDU.docx

How can you make a difference? 

The Operations Manager will be entrusted with the following five pillars, the core focus of all operations functions: Valuing People, Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing Partners. 

• Develop people resources to promote technical competence and foster career progression.
• Champion strategic resources to achieve organizational goals and ensure Value for Money (VfM). 
• Enhance Risk Management to increase organizational performance and strengthen internal control . 
• Ensure further operational centralization and optimization for maximized efficiency gains.
• Strengthening internal and external-facing partnerships and leveraging UNICEF’s oversight and understanding of financial. management across all areas