Hotel - Duty Manager

We're currently recruiting in our Manchester Old Trafford Premier Inn Location . Working 35 hours per week, paying up to £13.86 per hour.<br/><br/><br/>Duty Manager - Manchester Old Trafford Premier Inn<br/><br/>This isn’t a desk job.<br/>You’ll spend your shift helping guests, leading your team and keeping the hotel running smoothly.<br/>One moment you might be helping reception with a guest query. The next, you could be supporting housekeeping, checking rooms, helping during a busy breakfast service or briefing the team before the next rush.<br/>If you enjoy leading from the front, solving problems and making things happen, this could be your next step.<br/>And if you’d like to become a Hotel Manager one day, this is a brilliant place to start.<br/><br/>Pay, hours and location<br/>Pay: Up to £13.86 per hour<br/>Contract: Permanent – we don’t do zero-hours contracts.<br/>Hours: 35 guaranteed hours per week.<br/>Location: Waters Reach, Trafford Park, Manchester, M17 1WS<br/>Shifts: Includes evenings, weekends and busy guest periods.<br/><br/>What you’ll do<br/>As Duty Manager, you’ll help lead the hotel during your shift. You’ll work across reception, housekeeping and the restaurant to make sure our guests have a great stay and your team has everything they need. You’ll:<br/> • Lead shifts across the hotel and deliver clear pre-shift briefings<br/> • Support and coach team members throughout the day<br/> • Help guests with questions and sort out problems<br/> • Jump in to support different teams, from reception to the restaurant<br/> • Spot issues early and put them right<br/> • Help keep guests safe and the hotel running the way it should<br/> • Work closely with the Hotel Manager and wider leadership team<br/>This isn’t a role where you stand back and supervise.<br/>You’ll be out on the floor, helping your team wherever you’re needed.<br/><br/>You don’t need hotel experience<br/>Some of our best Duty Managers joined us from retail, supermarkets, restaurants, pubs, leisure, healthcare and customer service.<br/>If you’ve led people before, we can teach you the hotel.<br/>You may have worked as a:<br/> • Team Leader<br/> • Supervisor<br/> • Shift Manager<br/> • Assistant Manager<br/>Any role where you’ve been responsible for leading people in a busy customer-facing environment would suit us.<br/>What matters most is that you’re confident making decisions, enjoy helping people and stay calm when things get busy.<br/><br/>Why join Premier Inn?<br/>We’re proud to be the UK’s biggest hotel brand, but it’s our people that make the difference.<br/>As a Duty Manager, you’ll learn how an entire hotel operates – not just one department.<br/>You’ll work alongside experienced managers, build your leadership skills and gain experience that can help you progress into a Hotel Manager role.<br/>If you’re ambitious, we’ll help you keep moving.<br/><br/>What you’ll get<br/> • Permanent contract with guaranteed hours<br/> • Full training and support from day one<br/> • A clear career path with real opportunities to progress<br/> • Whitbread Benefits Card – up to 60% off Premier Inn rooms<br/> • Company pension and Save As You Earn scheme<br/> • Discounts on shopping, travel, cinema, supermarkets and more<br/><br/>Is this role right for you?<br/>If you:<br/> • Like being busy and working with people<br/> • Enjoy leading by example<br/> • Stay calm under pressure<br/> • Take ownership instead of waiting to be asked<br/> • Want a role where every day is different…<br/>…then we’d love to hear from you.<br/><br/>Apply today and start building a career that never stops.