Director Digital Product Design
Southern Glazer's Wine & SpiritsAbout the role
What You Need To Know
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
Overview
The Director Digital Product Design will work with one or more product portfolios and report to the VP, Digital Product Design. Within a portfolio, the director has the responsibility to develop design strategies, manage a digital design team, assess design qualify and performance, and lead in the development and presentation of design ideas.
Primary Responsibilities
- Develop design strategies:
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- Lead problem-framing & ideation sessions
- Lead design thinking workshops
- Create design hypotheses, explore & test
- Contribute point-of-view into service blueprints
- Lead rapid prototyping efforts for exploratory interactions
- Manage a digital design team:
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- Effectively lead a team of digital designers, giving clear and actionable feedback to team members
- Provide motivation and recognition for job performance
- Hire and mentor ‘full stack’ digital product designers
- Ally and support culture and diversity initiatives within the team, and at the company
- Present design ideas:
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- Lead design reviews with executive-level colleagues
- Provide solid rationale for design decisions
- Make compelling and persuasive presentation of ideas, concepts, and in-progress design work
Additional Primary Responsibilities
- Assess design quality and performance:
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- Review design work created by direct reports, agencies, and collaborators
- Perform generative and evaluative design research
- Collaborate with design researchers to continuously learn & iterate design work
- Collaborate with product development:
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- Appropriately inclusive of software development in the design process
- Collaborate with software engineering, analytics, and QA teammates to bring ideas to life and products to market
- Partner with product management:
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- Support the OKRs of product portfolios as the design subject matter expert (SME)
- Contribute and develop ideas to help the portfolio achieve its business outcomes
- Help the portfolio director understand the customer needs through research, interviews, workshops, story mapping, and similar techniques
Minimum Qualifications
- 8+ years of digital product design experience, inclusive of mobile app design, web design, and design systems
- 4+ years of design management experience
- Experience leading design in an agile business environment, with portfolio examples
- Familiarity with the full digital product lifecycle, using product roadmaps, story mapping, writing
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