Director, Operational Optimization

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Essential Duties and Responsibilities:

• Conduct in-depth assessments of current workflows to identify inefficiencies, bottlenecks, and improvement opportunities.

• Design and implement scalable, future-state processes aligned with business goals.

• Define and lead operational excellence strategies across business units.

• Build standardized toolkits, playbooks, and best-practice frameworks for enterprise-wide use.

• Use data analysis and KPIs to monitor performance and track ROI of key initiatives.

• Develop dashboards and tools to drive data-driven decision-making and accountability.

• Deliver clear, impactful presentations to senior stakeholders to support strategic planning.

• Collaborate cross-functionally with departments to ensure alignment of improvement efforts.

• Facilitate workshops and change management activities, including training and stakeholder engagement.

• Champion a culture of continuous improvement, innovation, and operational agility.

Qualifications and Educational Requirements:

• Bachelor’s degree in Business, Engineering, or related field; MBA or equivalent preferred.

• 7+ years of experience in operational excellence, business transformation, or process improvement roles.

• Proven experience leading cross-functional improvement initiatives in complex organizations.

• Expertise in Lean, Six Sigma, or similar methodologies (certification preferred).

• Strong data analysis and executive communication skills.

• Ability to influence and collaborate effectively with senior leadership and across departments.