Assistant Banquet Manager

Job Description Summary

The Assistant Banquet Manager is responsible for supervising, training and ensuring the performance of assigned banquet associates, so that all procedures are completed to the hotel’s standards. The Assistant Banquet Manager will be required to assist where necessary to ensure optimum service to all guests. The Assistant Banquet Manager will assist in other F&B areas as needed.

Job Description

Principle duties and responsibilities (Essential Functions) include: 

• Operational/Functional
  • Assist in maintaining a highly motivated and well trained staff.
  • Assume responsibility of the daily operations of all banquet events.
  • Maintain complete knowledge of service requirements for assigned functions:   prices for specified selection on cash function, groups’ names and background, type of functions and expected attendance/guarantee numbers, special requests/arrangements, V.I.P.’s.
  • Organize all assigned functions and complete preparation work in accordance to departmental standards.
  • Follow up on special arrangements to ensure compliance with such.
  • Check storage areas for proper supplies, organization and cleanliness. Complete requisition for additional supplies needed and submit to Banquet Manager. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
  • Requisition linens/skirting required for designated functions and transport such to function area.
  • Inspect the scheduled function area/room for cleanliness, working condition and proper furniture/equipment setup; rectify any deficiencies with respective departments.
  • Inspect grooming and attire of associates; rectify any deficiencies.
  • Inspect table setups; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel.
  • Check bar setups for cleanliness, organization and agreement with group requirements and departmental standards; resolve any problems.
  • Check buffet tables/receptions/coffee breaks for cleanliness, attractiveness, and layout; ensure agreement with function order and departmental standards; resolve any problems. Ensure replenishment of items as specified on event orders and requested by group contact.
  • Set out name cards, escort cards in accordance with group requirements and departmental standards.
  • Organize head table assembly and assist in group’s entrance into the function area.
  • Meet group coordinator/MP prior to function, make introduction and ensure that all arrangement are agreeable.
  • Greet guests upon arrival at function and assist in seating as required by group in accordance with departmental standards.
  • Direct servers on timing of service throughout function.
  • Communicate additional mea requirements and special requests to the kitchen.
  • Constantly monitor associates performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.
  • Total all charges for the group function, prepare check and present to group contact for payment. Adhere to all cashiering procedures/policies.
  • Ensure that unused food is returned to the kitchen, that designated condiments are broken down and properly stored (butters, cream, dressing, etc.) and that all banquet supplies are returned to the designated storage areas.
  • Direct the final breakdown of function room and clean up. Ensure all department standards are met.
  • Ensure all closing duties for staff are completed before associates sign out.
  • Conduct training of associates as assigned.
  • Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees.
  • Foster and promote a cooperative working climate, maximizing productivity and employee morale.
  • Respond to all pages promptly.
  • Complete work orders for maintenance repairs and submit to engineering. Contact the PBX Operator directly for urgent repairs.
  • Document pertinent information in department log book.
  • Complete all paperwork and closing duties in accordance with departmental standards.
  • Review status of assignments and any follow-up action with manager and/or on-coming supervisor.
  • Attend designated meetings, menu and wine tastings.
  • Assist the banquet manager as assigned.
  • Stock banquet supplies.
  • Assist with inventories as assigned.
  • Prepare daily/weekly payroll and tip distribution as assigned.
  • Conduct scheduled function room inspections, using a checklist in accordance with departmental standa