Senior Conference and Event Services Specialist- (Administrative Analyst Specialist Exempt II) - HDCS Conference Services

*SFSU INTERNAL APPLICANTS ONLY*

Working Title

Senior Conference and Event Services Specialist

Positions Available

1

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Housing, Dining & Conference Services

Appointment Type

This is a one-year probationary appointment.

Time Base

Full-Time (1.0 FTE)

Work Schedule

Monday-Friday 8:00 AM-5:00 PM

Anticipated Hiring Range

$5,608.00 - $6,070.00 per month ($67,296.00-$72,840.00/year)

Salary is commensurate with experience.

Position Summary

Under the general direction of the Dining & Event Services Director, the Senior Conference and Event Services Specialist is responsible for all aspects pertaining to scheduling guest suite rentals and summer conference programs, including overnight spaces, meeting rooms, and dining services to internal and external clients. The incumbent meets with internal and external clients to recruit conferences to San Francisco State University.

The position will serve as the primary contact summer conferences and year-round guest suite bookings. During the summer conference season, the incumbent manages and operates up to 6 (six) residence halls, which can accommodate up to 2,200 guests. The incumbent coordinates the contractual stage of the process, ensuring services are met during the groups' stays, including facility preparation, services while in residence, facility turnover, check-in/check-out process, keys and card access, billing/account reconciliation, and payment verification. The incumbent is responsible for maintaining reports throughout the summer and the planning process prior to the season and creating a survey to evaluate the overall result to improve Conference Services area. The incumbent develops a conference services plan that includes occupancy management, rate development, and marketing efforts to target prospective clients. This position is responsible for analyzing current event trends and providing yearly market rate studies to determine event space fees for the University.

The incumbent will work closely with Employee & Family Housing, Housing Facilities, Residence Life, Enterprise Risk Management, Residential Dining Services, Division of Campus Safety and other units to provide excellent customer service and a safe environment for the clients. The incumbent hires, trains and supervises 1 (one) Administrative Analyst/Specialist I, up to 4 (four) seasonal Casual Workers (Summer Conference Coordinators) and up to 35 Summer Conference Student Assistants.

The incumbent is responsible for providing leadership, direction, strategic planning, training, and staff development for the Conference Services unit, all focused towards finan