Business Operations Specialist, Southern & Western & Latam region

Company Description

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Job Description

·       Work closely with the Business Operations Manager Director and the Senior Sales Leadership team. This role will also have connections to Sales related functions (internally in the Market Unit as well as to regional and global functions), e.g. Marketing, Consulting, Support and Finance.

·       Work with the Business Operations DirectorManager to ensure a smooth sales process, recognize trends in data, follow the compliance to operational models and support the use of sales tools.

·       Support Business Operations DirectorManager and regional Business Operations colleagues with sales analytics, sales tracking, sales effectiveness and reporting of sales performance.

·       Follow key performance metrics to measure the activities on sales productivity, pull the necessary reports to track KPIs over time, and compile dashboards.

·       Work with the Senior Sale Leadership team to follow long term view related to sales forecasting.

·       Provide help for Sales Representatives and Sales Directors on CRM related topics.

·       Ensure high quality in Sales data.

·       Work with the Sales Directors and Sales Managers to address areas needing attention within the Sales Cycles.

·       Observe sales employee compensation model and incentive programs to enable employees to achieve their potential and support company sales objectives

·       Assist the marketing department to develop effective strategies that promote sales to new and existing customers.

Qualifications

·       Experience from working in an IT international and matrix organization (preferably a matrix org….)

·       A true team-player focusing on creating long term value for the team

·       Understanding of enterprise IT system sales cycles

·       Experience in sales-related processes is an advantage

·       Experience in working with CRM solutions

·       Excellent verbal and written communication skills in English + local language

·       Internal and External focus on customers and work ethic based on a strong desire to fulfill expectations

·       Demonstrated ability to meet deadlines and deliver results with high quality

·       High proficiency with Microsoft Office

Live the IFS Values

·       Bachelor’s Degree preferable in Business Administration, Marketing, Finance or similar area

5+ years of professional working experience within Business Operations or role-related functions (e.g. finance, business controlling etc.

Additional Information

PPA is part of our recruitment process.