Senior Manager of Internal Communications - Atlanta, GA

 

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. 

Role Overview

As the Senior Manager of Internal Communications, you will support the development and execution of strategies that inform, engage, and inspire Cortland associates. This role plays a key part in helping employees feel connected to the company’s mission, values, and business priorities through thoughtful, well-executed messaging. You’ll collaborate with cross-functional teams and senior leaders to craft internal communications that enhance transparency, reinforce culture, and promote engagement across all levels of the organization.

You will manage day-to-day communications planning and execution while guiding a small internal communications team in producing compelling, timely content. This role requires strong writing and storytelling skills, project management experience, and a collaborative, service-oriented mindset.

 

• Support the development and implementation of internal communications strategies that align with Cortland’s mission, values, and business objectives
• Partner with leadership and key departments (e.g., HR, Talent, Operations, Facilities, Technology, Marketing, etc.) to craft and deliver clear, consistent messages across the organization
• Lead communication planning for key company initiatives such as change management, leadership updates, recognition programs, and culture-building efforts
• Manage and maintain an internal company-wide communications calendar to ensure alignment and consistency
• Help develop and distribute content across a range of channels including intranet, newsletters, digital signage, and events
• Assist in the planning and content development for Cortland’s annual conference, Cortland Prime (e.g., messaging, visuals, presentations, and video content)
• Coach and collaborate with leaders and stakeholders to ensure message clarity and tone alignment with Cortland’s brand and culture
• Review and refine content developed by others for tone, clarity, and consistency with Cortland’s internal voice
• Gather employee feedback through surveys, pulse checks, and focus groups to identify communication gaps and opportunities
• Track engagement and other KPIs to measure communication effectiveness and provide actionable insights
• Help prioritize and manage incoming communication requests, balancing proactive and reactive needs across the business
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Qualifications

• 5+ years of experience in internal communications or a similar communications role for a complex organization, with at least 2 years in a leadership capacity.
• Bachelor’s degree in communications or related field, MBA or advanced degree a plus
• Proven experience designing and executing strategic communication plans in a corporate environment.
• Excellent writing, editing, and verbal communication skills, with the ability to translate complex information into clear, concise messaging.
• Strong understanding of communication technologies and platforms, including content management systems and intranets (Microsoft SharePoint).
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Strong leadership skills with the ability to collaborate effectively with cross-functional teams and senior leaders.
• Superior writing and grammar skills and a strict attention to detail
• A honed balance between strategy development, planning, and tactical execution
• Excellent organizational and project management skills
• Expert time-management, prioritization, and multitasking skills
• Ability to quickly adapt to an often-changing and fast-paced work environment  
• Proficient computer skills, including Microsoft Office Suite 
• Experience with video production is a plus
• Moderate travel is required 

About Cortland

We create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thou