About the role
Position Title: Concessions Supervisor
Pay Range: $15.00 to $15.00
Located in the heart of downtown Dallas, American Airlines Center is one of the nation's premier sports and entertainment venues, proudly serving as the home of the Dallas Mavericks (NBA) and the Dallas Stars (NHL). From championship games and sold-out concerts to world-class entertainment events, we create memorable experiences for millions of guests each year.
At Levy, we're passionate about delivering exceptional hospitality through innovative culinary experiences, outstanding service, and a commitment to excellence. As the exclusive food, beverage, and retail partner at American Airlines Center, our team plays a vital role in bringing every event to life.
Why Join Levy?
Whether you're launching your career or looking to take the next step, Levy offers more than just a job—we provide opportunities to grow, develop, and make a meaningful impact alongside an industry-leading team.
As a team member, you'll enjoy:
- Competitive pay
- Instapay and high-interest savings through the One@Work app (early access to earned wages)
- Career growth and professional development opportunities
- A collaborative, inclusive, and team-oriented culture
- Parking, meals, and merch perks
- The opportunity to be part of some of Dallas' most exciting sporting events, concerts, and special events
At Levy, we believe that diversity of thought, inclusion, and innovation are the foundation of our success. We are committed to creating a workplace where every team member feels valued, respected, and empowered to thrive.
Founded more than 40 years ago in Chicago, Levy has grown into an industry leader, partnering with over 200 premier sports, entertainment, convention, and hospitality venues across North America. Our passion for hospitality and relentless pursuit of excellence continue to redefine the guest experience.
We Make Applying Easy!
Apply online or by text! Simply text JOB to 75000 and search Requisition ID #1552098 to begin your application.
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Learn more about Levy and our culture of hospitality and innovation by visiting www.levyrestaurants.com/who-we-are.
Job Summary
Levy at American Airlines Center is seeking an experienced, motivated, and customer-focused event-based part-time Concessions Supervisor to lead daily concession operations during sporting events, concerts, and other premier entertainment experiences. This role is responsible for supervising multiple concession stands, supporting team members, maintaining operational excellence, and delivering an exceptional guest experience while ensuring compliance with company policies, food safety standards, and cash handling procedures.
Essential Responsibilities
- Supervise the daily operations of multiple concession stands, ensuring efficient, safe, and guest-focused service.
- Lead, coach, and support concession team members before, during, and after events.
- Provide exceptional guest service by greeting guests, resolving concerns, and responding to questions in a professional manner.
- Ensure team members understand menu offerings, pricing, promotions, and presentation standards.
- Monitor product quality, inventory levels, and equipment to support efficient operations.
- Enforce company policies related to cash handling, food safety, sanitation, alcohol service, and workplace safety.
- Assist with opening and closing procedures, inventory reconciliation, and operational readiness.
- Monitor staffing levels and workflow to maximize productivity during peak service periods.
- Maintain a clean, organized, and safe work environment while ensuring compliance with all health and safety regulations. <
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