Regional Account Manager- Group Insurance Experience Required (Northeast)

Description

At Equitable, our power is in our people.

We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

Key Job Responsibilities

• Responsible for building strong partner relationships within the assigned territory and act as their liaison
• Accountable for the license and appointment process for all producers
• Initiates the sold case process and works closely with the implementation team.
• Submitting all new business and managing through cert issuance
• Accountable for the end-to-end account management experience of assigned cases and supporting the RFP process as needed
• Oversees the renewal process for all cases within the assigned book of business and partners with the Sales Executive on strategy
• Respond to customer needs proactively.
• Provide management and project teams with updates on accounts and problem solve. Identify alternative solutions.
• Understand benefit offerings of group insurance and policy language
• Provide excellent pre- and post-sale customer service and solve escalated issues
• Travel as needed to develop, build and maintain strong broker/consultant and client relationships
• Maintain up-to-date broker/client information on company applications, business plans and legal requirements
• Develop strong partnerships with sales, marketing, underwriting, billing, eligibility, claims and customer service

The base salary range for this position is $ 68,000 - $ 102,000 . Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits : Equitable Total Rewards Program
Required Qualifications

• Experience working with strategic partner, national account clients. 3000 lives and above.
• Ability to work with the various internal partners and develop presentations as needed to clients based on need.
• 5 years account management background.
• College degree or commensurate experience.
• Proven ability to work with high net worth, national account clients.
• Ability to manage large workstreams as needed to fulfill the client needs and project manage to completion.
• Prior expertise in the insurance industry (sales, underwriting, operations).
• Understanding of employee benefits (life, dental, disability) and RFP process is required.
• Life and Health License will be required within a specified timeframe.

Preferred Qualifications

• Experience working with Large Accounts

Skills

Communicating for Impact: Knowledge of the concepts, tools and techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations.

Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Effective Presentations: Knowledge of effective presentation tools and techniques; ability to present information to groups with the appropriate degree of formality.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Diversity, Equity and Inclusion: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard