Healthcare Scheduler

At Wellmore of Lexington, we are proud to be recognized as a Great Place to Work®, and we believe that our success begins with one simple principle: People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and our team members. If you are passionate about providing exceptional care in an environment where you’re valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Now accepting applications for Healthcare Scheduler. This position is responsible for administrative and scheduling duties for Care Services (Healthcare). Must be a CNA.

POSITION SUMMARY: Responsible for administrative and scheduling duties for Care Services (Healthcare). The Administrative Assistant/Scheduler must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends.

ESSENTIAL FUNCTIONS:

·         Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.

·         Performs administrative tasks as assigned by the Administrator.

·         Manages overtime and works with Department Heads/Supervisors to anticipate needs and coordinate scheduling.

·         Maintain an organized system of scheduling all Care Services (Healthcare) employees in a timely and efficient manner.

·         Handles call out and holes in the schedule by filling shifts in a timely manner.

·         Utilizing the On-Shift program to schedule, inform staff of openings and deliver appropriate information/reports to the Administrator as requested.

·         Track absences, tardiness and break utilization to report to the DON and or Administrator.

·         Maintains excellent employee and resident employee relations. Handles complaints and recommendations constructively.

·         Organizes and maintains facility medical records in compliance with facility, corporate, State and Federal regulations.

·         Maintains Sitter & Private Duty Agent files.

·         Implements/Maintains system to track documentation of Employee Training and In-Services.

·         Participates in and attends all required in-service training and education programs as scheduled.

·         Other duties as assigned.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

·        Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.

·        Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of work and to provide the supervisor with actionable, accurate data.

·        Initiative – Is self-motivated and personally competitive.  Wants to achieve for the good of the Company and the team. Seeks additional work when they have capacity.  Demonstrates an ability and desire to bring new ideas and solutions to the supervisor on an ongoing basis.

·        Flexibility – The ability to quickly adapt to changing conditions.  The ability to navigate obstacles with ease and professionalism.

·        Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things

·        Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed.  Exhibits patience and compassion.

·        Professionalism – Ensures service is delivered on time and is of the highest quality. Assumes responsibility