Assistant Manager: Store
Vail ResortsAbout the role
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Responsibilities:
Responsible for providing high-end customer service and store support. Assistant manager directly oversees all aspects of operations and day-to-day routine work of rental and retail associates in store. Responsible for maintaining business standards and has increased decision-making authority. Assistant Manager acts as a knowledgeable representative of our brand and drives culture inside our retail and rental stores. Fulfills day-to-day work responsibilities for the organization as needed.
Job Specifications:
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Starting Wage: $25.00/hr - $28.58/hr
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Employment Type: Year Round
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Shift Type: Full Time hours available
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Minimum Age: At least 18 years of age
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Housing Availability: No
Day to day task will often include:
- Managing a team of 2-10 multi-unit employees
- Providing consistent and direct feedback, coaching and guidance to team members.
- Designing, executing and tracking training plansEnsuring department and staff have all necessary supplies
- Create a rewarding environment in which to work, generate a team atmosphere
- Protect company assets through loss prevention techniques. Managing inventory of rental and retail product.
- Communicate ideas or issues with Store and Regional Managers
- Manage operational budgets and payroll
- Remain current on new industry products and trends, and demonstrate knowledge of products
- Administrative duties
- Other duties as assigned
Job Requirements:
- Proficient in Microsoft Office applications
- Excellent communications skills both written and verbal
- Minimum 2 years leadership experience
- 2 years in retail and/or rental experience
- Knowledge and passion for talent development
- Self-motivated with the ability to multi-task
- Must be a team player and be able to handle fast paced stressful environment
- Possess the desire to offer the highest customer service standards to guests
- Familiarity with rental and retail POS system – preferred
The expected pay range is $25.00/hr - $28.58/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
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