Coordinator of Global Programs

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:

Reporting to the Director of Global Programs and Partnerships, the Coordinator of Global Programs works in collaboration with faculty, staff, and students to assist Feliciano School of Business (SBUS) in reaching its goals to promote experiences that enrich global learning and intercultural competence. The Coordinator of Global Programs works directly with different stakeholders to support faculty-led study abroad experiences including the Disney International College Program in the summer.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide support to the MBA office, faculty and staff in the multiple annual international study trips undertaken by MBA students. 

• Coordinate graduate program-related domestic trip planning and arrangements, e.g., the MS Business Analytics and Accounting students' trips to Washington DC.

• Serve as liaison to service providers on all aspects of the trips, from location choices to decisions about transportation and lodging, in-country visits and communications to participating travelers. 

• Field inquiries from service providers, gather and report on ideas and intelligence about other business schools' international experiences.

• Be involved in the RFP process for choosing a travel partner - both offering input in putting the RFP together and evaluating possible vendors. 

• Participate in the annual review regarding current travel partners.

• Troubleshoot problems related to students or faculty/staff before, during and after the trips.

• Ensure that students meet mandatory safety requirements, complete payments, and meet compliance requirements.

• Coordinate data collection for international program participants, statistical data management and reporting.

• Coordinate logistical support for study abroad experiences and exchange programs, pre-departure meetings and assessment

• Support student-related events and collaborate with SBUS and university offices to ensure efficient program operation.

• Performs other duties as assigned.

• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED: 

• Bachelor’s degree from an accredited college or university.

• A minimum of two years of experience supporting the planning and implementation of students’ events and managing programs.

• Ability to manage stressful situations, frequent interruptions, and multiple demands, diplomatically and calmly.

• Demonstrated initiative and organizational skills, multitask, meet deadlines, and work successfully in a fast-paced environment with a flexible schedule (including some weekends) as required by meetings, events, deadlines and potential travel.

• Strong proficiency in written and oral communication. Proficiency in MS Office Suite (Word and PowerPoint).

PREFERRED:

• Demonstrated cross-cultural awareness and global sensibility.

• Experience in the area of international education.

• Experience in higher education.

• Willingness to learn other software tools and platforms, for example, Terra Dotta.

• Strong Excel and data analysis skills.

• Familiarity with systems including Workday, Google Forms, and Zoom.

PROCEDURE FOR CANDIDACY

Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the ste