Site Reliability Engineering Intern - Summer 2026, Austin

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.  

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 

Job Description

Visa’s Internship Program provides an immersive, 12-week journey where you’ll work on impactful projects that drive Visa’s mission forward. As a Visa intern, you’ll build valuable connections across the organization, sharpen your communication and business acumen, and gain hands-on experience in a dynamic, global environment. 

Throughout the program, you’ll have exclusive access to interactive workshops and learning sessions designed to deepen your expertise, expand your industry knowledge, and elevate your professional skillset. You won’t just be learning, you’ll be contributing, collaborating, and innovating every step of the way. In addition to professional development, you’ll enjoy a variety of intern social events that foster community, connection, and fun throughout the summer. 

The experience culminates in an exciting final presentation, where you’ll showcase your project achievements, share key insights, and present your recommendations to Visa’s leaders and stakeholders. This is your chance to demonstrate your business impact, highlight your personal growth, and align your work with Visa’s vision for the future.

The Role

Within Technology, the Operations & Infrastructure division provides outstanding infrastructure services that are secure, scalable, and continuously available. We architect, build, and maintain secure and reliable systems and networks to support the business functionality that Visa provides to payment industry partners.

As Site Reliability Engineers on the Product Reliability Engineering (PRE) Tech team, we’re passionate about providing an excellent developer experience that improves the efficiency and productivity of our engineers. We build and run tools and systems that Visa's engineers use every day to iterate, test, and deploy their code.

We are looking for an individual who can appreciate and understand software at a multidisciplinary level and can use this knowledge to help craft our technical direction, from distributed computing, large-scale system design, artificial intelligence, UI design and mobile, and more.

Some job duties and projects could include:

• Participate in day-to-day site reliability engineering functions, including maintenance, deployment, and incident resolution for all in-scope products and services.
• Perform routine application maintenance including host file updates, log rotation, and shell scripting for common tasks.
• Contribute to ongoing/proactive analysis of applicable systems and applications to detect potential problems, with guidance (e.g. memory, logging, latency).
• Maintain and update 3rd party applications (Docker, Kubernetes, Apache Tomcat, WAS, IIS).
• Participate in root cause analysis and run the production environment by monitoring service availability.
• Provide primary operational support and engineering for multiple large-scale distributed software applications, with guidance.
• Troubleshoot issues reported by Visa clients and partners, providing timely and effective solutions.
• Participate in release calls with development teams to follow release procedures.
• Contribute to automation initiatives as part of projects, with guidance.
• Analyze business requirements and architect a solution that is robust and scalable along with providing clear technical documentation and presenting findings via informative presentations.
• Implement and maintain Performance monitoring dashboards using industry standard tools (Splunk, Thousand Eyes, Graphite etc.).
• Support application deployment for new and existing services or features working with diverse groups like Product Development and Engineering.
• Support Customer Support on merchant-raised issues specific to applications. (e.g., increase latency, anomalous application behavior etc.).

Qualifications

Basic Qualifications:

• Bachelor's or Master's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business, or related field, graduating December 2026 - August 2027. 

Preferred Qualifications:

• Proficiency in at least one programming l