Health Unit Coordinator - Operating Room

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Health Unit Coordinator - Operating Room

                        

Location

Canton

                    

Facility

Mercy Hospital

                     

Department

Surgery Unit-Cleveland Clinic Mercy Hospital

                      

Job Code

B12012

                     

Shift

Evenings

                       

Schedule

3:00pm-11:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.    

Mercy Hospital offers a wide range of surgical services. Whether patients require minimally invasive procedures or major surgeries, this surgical team provides excellent care in a safe, family-friendly environment. By joining the Operating Room team as a Health Unit Coordinator (HUC), you will provide a high level of customer service to patients, families, visitors and caregivers to promote and support the highest level of patient experience. You will perform administrative and clerical duties to ensure efficient operational flow within the unit, showing passion for improving outcomes for patients each and every day.      

A caregiver in this position works evenings from 3:00PM – 11:30PM, including rotating weekends. 

A caregiver who excels in this role will:  

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 

• Respond to patient call lights and make rounds.  

• Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. 

• Assist with processing patient admissions, transfers and discharges. 

• Assist patients and families with wayfinding and direct them to available resources. 

• Assemble and maintain patient medical records and other documents related to patient care. 

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED  

• One year of experience in a customer service-related role  

• Experience with typ