Coffee bar & Café Prep Associate- Part Time

The Galley Coffee bar & Café Prep Associate
, you will create the PH Experience for our Residents and family members by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with PH guiding culture.

Ideal Schedule: Friday, Saturday and Sunday (average of 24 hours per week).

Essential Functions
1. Customer Service: Greet Residents warmly and create a welcoming atmosphere. Take orders and process payments efficiently.
2. Beverage and Food Preparation: Prepare and serve a variety of coffee and tea beverages, following recipes and standards. Additionally, prepare and assemble food items, including sandwiches, ensuring quality and consistency.
3. Product Knowledge: Maintain a thorough understanding of all menu items and be able to make recommendations to customers.
4. Store Maintenance: Ensure the store is clean, organized, and well-stocked. Follow health, safety, and sanitation guidelines.
5. Team Collaboration: Work collaboratively with team members to ensure smooth operations and a positive work environment.
6. Upselling: Promote and upsell additional products and services to enhance the Resident experience.

SUPERVISORY RESPONSIBILITY
• This position has no supervisory responsibilities.

QUALIFICATIONS

Education:
• Minimum high school diploma or equivalent.
Experience:
• Previous experience in customer service is preferred but not required.
General:
• Must be 18 years of age to legally sell and/or serve alcohol in a restaurant within the State of Florida.
• Must have good organizational skills.
• Strong communication and interpersonal skills. Ability to work in a fast-paced environment.
• Flexible availability, including weekends and holidays.
• Physical Requirements: Ability to stand for long periods and lift up to 25 pounds.
• Must be a detail-oriented person and able to perform duties with great accuracy daily.
• Must have excellent personal skills, demonstrating the ability to conduct oneself in a non-controversial style; a style that inspires the respect of others and promotes a sense of trust in the individual’s competence.
• Must have good communication skills, speaking, writing, and listening.
• Must be fluent in English.
• Must have good computer skills with the ability to learn and use proprietary software as required.

CERTIFICATES/LICENSES/REGISTRATIONS
• ServSafe certification is preferred to ensure adherence to food safety standards.

PERSONAL REQUIREMENTS
• Support Plymouth Harbor’s mission, striving daily to ensure the best possible outcomes for the health and well-being of residents and staff.
• Maintain high personal standards for performance and encourage others to do the same.
• Must be able to get along with others and work as a team player.
• Maintain confidentiality in all Plymouth Harbor, resident, and team member matters.
• Use good judgement and make independent decisions when circumstances warrant such action.
• Work harmoniously with all people residing in, employed by, or associated with, the organization.
• Be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
• Always Wear Plymouth Harbor team member i.d. badge when on duty.
• Abide by the dress and grooming guidelines established for the department and possess good personal hygiene habits.