Program Director

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Program Director

What does a successful Program Director do at Fiserv?

As a Program Director at Fiserv, you will leverage your extensive expertise to lead and drive complex projects to successful completion, ensuring they meet or exceed client expectations. You will play a critical role in turning conceptual ideas into executable plans, providing strategic guidance and oversight throughout the project lifecycle. With a focus on delivering high-quality FinTech solutions, you will collaborate with cross-functional teams and oversee project execution, demonstrating our commitment to excellence.

What you will do:

• Lead complex projects from initiation through completion, ensuring alignment with client expectations and business objectives.
• Develop comprehensive project plans, including timelines, resource allocation, and risk mitigation strategies.
• Facilitate regular project status meetings and provide clear communication to stakeholders on project progress and any potential issues.
• Identify and resolve project risks and issues, ensuring timely and effective solutions.
• Monitor project performance, ensuring projects are completed on time, within scope, and on budget.
• Provide strategic guidance to project teams, fostering a collaborative and results-driven environment.
• Ensure adherence to project management methodologies and industry best practices.
• Drive continuous improvement by conducting post-project evaluations and implementing lessons learned.

What you will need to have:

• Bachelor’s degree in business administration, project management, or a relevant field, or an equivalent combination of education, work, and/or military experience.
• 9+ years of experience in project management, leading complex projects in the FinTech industry.
• 8+ years of experience working with cross-functional teams to deliver high-quality solutions.
• 10+ years of experience with project management tools and methodologies, including Agile and Waterfall.
• PMP certification or similar recognized project management certification.

What would be great to have:

• 8+ years of experience in managing projects related to financial services and technology solutions.
• Expertise in utilizing project management software (e.g., MS Project, JIRA, Trello).
• Strong analytical skills and experience with data analysis to drive project decisions.
• Advanced knowledge of risk management and mitigation strategies in project management.
• Exceptional leadership and team management skills with the ability to inspire and motivate cross-functional teams.

Important info about this role:

• We’re better together! This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

Salary Range:

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These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflec