Manager Behavioral Health Outpatient Services $5,000 retention bonus

This position is eligible for $5,000 retention bonus

Job Summary:

The Providence Center Manager of Behavioral Health Outpatient Services (BHOP) will manage designated aspects of the Behavioral Health Outpatient Services department, as well as perform administrative and clinical responsibilities to support the unit.

The Providence Center Manager BHOP directly supervises Behavioral Health Outpatient Services and carries out supervisory responsibilities in accordance with Center policies and applicable laws. Responsibilities can include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Duties and Responsibilities:

Coordinate the clinical operations of Behavioral Health Outpatient (BHOP).

Provide staff clinical supervision for appropriately identified case managers, nurses, and clinicians.

Manage and prioritize assignment of emergency and problematic cases.

Oversee Orientation and Transfer groups or delegate as appropriate.

Provide leadership to staff regarding training, risk management, and day-to-day client care issues.

Provide and coordinate clinical support to staff when necessary.

Implementing/performing appropriate crisis management techniques, including de-escalation procedures, triage and assessment.

Ensure confidentiality is maintained in accordance with Center policy and legal requirements.

Promote communications and coordination of services.

In collaboration with the Director and clinical staff, assesses, plans, designs, organizes, implements and evaluates the professional development and educational activities to address identified or anticipated needs of learners.

Leads and collaborates with leadership and interdisciplinary teams to partner for practice transitions, improve the quality, safety, and outcomes of patient care.

Analyze clinical and non-clinical variables to influence, supervise, manage or oversee patient care needs, and predict and manage responses and resources.

Actively participates in research creating a culture of scientific inquiry and evidence-based practice.

Demonstrates excellence in providing direct and indirect clinical care to patients and their families, as required.

Aligns with the mission, vision and values, and strategic goals of the organization.

Coordinate the administrative operations of BHOP.

Ensure the assignment of cases and monitoring of caseloads, staff schedules and productivity, and the implementation of treatment plans for direct reports.

Monitor billing to ensure appropriate reimbursement systems of outpatient services.

Serve as additional contact person with