Vice President of Revenue Management

Property Description

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island!

Overview

Are you a strategic thinker with a passion for maximizing revenue and driving financial success in the hospitality industry? Join our team as a Vice President of Revenue and take charge of our revenue optimization efforts. With your high energy and enthusiasm, you will play a key role in shaping our revenue strategy and achieving exceptional results.

 

The Vice President of Revenue provides enterprise-wide leadership for all revenue optimization initiatives, ensuring the resort maximizes total revenue and profitability across every business segment. For the purposes of this role, enterprise wide encompasses Grand Hotel, Bicycle Street Inn and Mackinac Island Bike Shop, including guest rooms, food and beverage, golf, spa, retail, recreation, catering, special events, and other ancillary revenue streams. 

Reporting directly to the President, this executive collaborates closely with the Steering Team to establish the resort's annual commercial strategy, develop revenue and profitability goals, and lead the annual budgeting and forecasting process. This role serves as a strategic partner across Operations, Sales, Marketing, Finance, Human Resources, and Information Technology to ensure all commercial decisions align with the resort's long-term business objectives and financial goals.

 

The position requires an individual who is highly effective and efficient working across locations, with ability to build strong relationships, communicate consistently, and collaborate seamlessly with on-site and remote leaders, managers and team members. 

Additional Executive Responsibilities - 

 Report directly to the President and serve as a member of the Steering Team.  Lead the development of the resort's annual commercial strategy, aligning revenue, sales, marketing, distribution, operations, and financial objectives into a unified business plan.  Direct the annual budgeting, forecasting, and long-range financial planning process for all revenue-generating departments in partnership with Finance, Sales and Operations Senior Leadership.  Lead the resort's Commercial Leadership Committee, bringing together leaders from Revenue, Sales, Marketing, Operations, Finance, Food & Beverage, Retail, Golf, Spa, Recreation, and other key departments to establish commercial priorities, evaluate business performance, identify new revenue opportunities and ensure alignment on strategic initiatives.  Serve as the executive leader responsible for fostering collaboration across all revenue-generating departments, ensuring that commercial decisions support both operational excellence and the resort's long-term financial objectives.  Recommend strategic investments, business initiatives, pricing strategies, and operational changes that improve long-term profitability, competitive positioning, and guest satisfaction.  Provide the President and Steering Team with comprehensive financial analysis, forecasting, market intelligence, and performance metrics to support major business decisions.  Champion enterprise-wide collaboration by building strong working relationships across every department and fostering a culture of shared accountability for revenue growth, profitability, and exceptional guest experiences.  Evaluate market opportunities, competitive positioning, emerging consumer trends, economic conditions, and technological innovations to proactively adapt commercial strategies.  Ensure revenue optimization decisions balance profitability, operational execution, guest satisfaction, and the long-term value of the Grand Hotel brand.  Provide strategic and operational oversight of the Reservation team ensuring hiring and retention of high-quality talent.  Maintain vendor relationships for key systems and proactively assess value-added technology to stay competitive within the marketplace. Qualifications:  

Qualifications

 15+ years of revenue optimization experience, preferably with 5 years in hospitality industry wi