Senior Associate, Long-Term Care (LTC) Insurance Underwriter

Location Designation: Fully Remote 

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities.  You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

 

Role Overview:

We are seeking a detail-oriented and experienced Long-Term Care (LTC) Insurance Underwriter to join our team. The successful candidate will be responsible for evaluating, classifying, and rating insurance applications to ensure compliance with company guidelines and underwriting criteria. This role requires a thorough understanding of medical terminology and the impact of various medical impairments on individual morbidity risk. The ideal candidate will possess robust critical thinking skills, strong analytical skills, the ability to make decisive recommendations, and excellent communication and customer service skills.

 

What You'll Do:

• Analyze and evaluate insurance applications to determine the risk involved and decide whether to approve, decline, or request additional information.
• Classify morbidity risk for proposed insureds based on medical information, including medical history, cognitive test scores, medical records, and prescription and claims databases.
• Adhere to underwriting guidelines and procedures to ensure decisions align with corporate standards while maintaining productivity levels set by management.
• Respond to appealed decisions, reinstatements, and plan change requests. Prepare responses to special circumstance letters to applicants, agents, and medical professionals.
• Answer inquiries regarding eligibility, policies, underwriting guidelines, and compliance procedures.
• Exhibit effective communication and customer service skills both internally and externally, including professional verbal and written communication with team members, agents, clients, and field force.
• Consistently deliver high-quality underwriting decisions while meeting productivity expectations

What You'll Bring:

• Bachelor’s Degree preferred, BS, RN, or equivalent insurance industry experience.
• A minimum of 3 years of LTC underwriting experience, including working with agents, is preferred.
• Acceptable alternatives include life, disability, or health insurance underwriting experience.

• Solid understanding of risk factors relating to morbidity risk management.
• Knowledge of medical terminology or medical evaluation.
• Strong communication skills, both oral and written.
• Proficient PC skills.
• Effective time management skills.
• Strong organizational skills and good mathematical aptitude.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Ability to work independently on multiple projects.

 

 

​Pay Transparency

Salary Range:  $67,500-$117,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.