Data Communication Specialist

Job Posting Title:

Data Communication Specialist

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Hiring Department:

Enterprise Technology - Infrastructure

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

Flexible work arrangements may be available for this position, such as occasional flexible scheduling during the work week. Remote work is not available for this position.

This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).

Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.

Your skills will make a difference

You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus.

The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin's libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Purpose

The Data Communication Specialist will under supervision support network and voice operations at UT Austin. Assist University networking staff in daily operations, equipment inventory tracking, routine equipment installations, and routine wireless surveys.

Responsibilities

• Under supervision, maintain network asset information, equipment sparing process, and lab organization.
• Under supervision provide semi-skilled field support to install, troubleshoot, and maintain the university’s network and voice systems to provide requested improvements for campus units.
• Maintain relationships with ET and unit representatives to address immediate needs, troubleshoot network and telecom systems, and maintain university inventory items.
• Provide feedback and identify problems with organizational evaluation of new network technologies, proof of concept projects, and configuration automation.
• Raise visibility of issues to network engineers of issues with automation processes, fault detection, standardized operations, and life cycle management.
• Provide basic support for standard network design, troubleshooting, and after-hours event support. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157.
• Other related functions as assigned. 

Required Qualifications

• High School Diploma and basic network certifications (CCT, CCNA), or equivalent work experience.
• Basic understanding of networking concepts (TCP/IP, Routing and LAN switching)
• 3+ years of experience with network operations or desktop support.

 

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Associate degree