National Council for Mental Wellbeing Director, Learning Delivery Systems

ABOUT THE ORGANIZATION

The vision of the National Council for Mental Wellbeing is to make mental wellbeing, including recovery from substance use challenges, a reality for everyone. Despite overwhelming need, nearly 30 million people across the U.S. do not have access to comprehensive mental health and substance use treatment.

Founded in 1969, the National Council is a 501(c)(3) membership organization that drives policy and social change on behalf of more than 3,100 mental health and substance use treatment organizations and the more than 10 million children, adults and families they serve. We advocate for policies to ensure equitable access to high-quality services. We build the capacity of mental health and substance use treatment organizations. And we promote greater understanding of mental wellbeing as a core component of comprehensive health and health care. Through our Mental Health First Aid (MHFA) program, we have trained more than 4.5 million people in the U.S. to identify, understand and respond to signs and symptoms of mental health and substance use challenges.

The National Council is growing to meet this moment. With an annual budget of $80 million, we've more than doubled our dedicated team to 240+ employees since 2020. Although we have office space in Washington, D.C., we operate as a remote-first organization, with employees working from their various locations across the United States.

DEPARTMENT SUMMARY

The Enterprise Technology Department enables the National Council’s mission by delivering and supporting the technology platforms that power our programs and operations. Partnering cross-functionally, the team ensures systems are secure, integrated, and reliable, so the National Council can scale its impact and better serve communities nationwide.

POSITION SUMMARY

As the Director, Learning Delivery Systems, you will be the primary solutions architect and technology leader for the learning platforms that power the National Council’s programs — including our flagship MHFA program. You will own the technical strategy and multi-year roadmap for the systems that enable the delivery, administration, and evaluation of learning experiences across the organization, ensuring they are scalable, secure, accessible, and delightful to use.

This is a pivotal moment for the Learning Delivery Systems team. You will lead the build and implementation of a new target-state learning ecosystem, which represents a major platform expansion designed to serve not only MHFA but the full breadth of the National Council’s training programs and clients. At the same time, you will manage a thoughtful transition away from the organization’s legacy platform, ensuring continuity of service for current business needs throughout the migration.

This role requires a leader with strong technical fluency and meaningful experience working with or leading software development, application delivery, cloud-based platforms, and systems integration. You should be able to guide technical architecture, evaluate application designs, understand APIs and data flows, assess technical tradeoffs, and make informed decisions about the platform. You bring an extensive knowledge of e-learning technologies, standards, and workflows, and have applied that knowledge to shape platform strategy, architecture, and development across multiple LMS environments.

You will bring a track record of delivering complex, cross-functional platform solutions and the leadership judgment to guide teams through ambiguity, competing priorities, and change. You will partner closely with program leaders, internal technology teams, and third-party vendors to turn learning strategy into reliable, measurable technology outcomes, advancing mental wellbeing for millions of people.

The Director, Learning Delivery Systems reports to the Vice President, Enterprise Technology, and directly manages a team of 3.

WHAT MAKES THIS ROLE DISTINCT

Most LMS Director roles focus on platform administration, configuration, and vendor management. This role is different. The National Council is building a new learning platform from the ground up, and this Director must be capable of:

• Designing the software architecture of a cloud-native LMS on AWS, not just managing or configuring one

• Evaluating and directing vendor-delivered technical work, including reviewing application designs and holding development teams accountable to architectural standards

• Making consequential decisions about system design, e-learning standards implementation, API architecture,