Senior Program Manager, Sales Engineering (Operations)

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

As a Program Manager for the Sales Engineering Team at Samsara, you’d be building and looking after Programs that enable a diverse team of SE’s to work together to bring our unique connected operations technology to customers.  Your work would directly contribute to a cleaner, more efficient and productive supply chain by creating safer roadways, reducing fuel consumption and emissions, and providing a consolidated platform for connecting operations.  The Programs you will engage in will be sponsored at the Executive level within the SE Organization (direct engagement with the SVP of SE and their executive team weekly). All Projects within the program will be centered around keeping the SE Team as a whole productive, well trained, and interconnected across Samsara.

This is a remote position and is open to candidates residing in the US, except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

In this role, you will: 

• Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team
• Partner with Senior Leadership to plan, budget for, and maintain key operational programs that drive Samsara’s Global Sales Engineering Team
• Build and maintain cross functional relationships across Sales, Product, Marketing, Engineering, Customer Outcomes and more that foster transparency and collaboration between departments
• Ensure SE program information is communicated to all stakeholders in the form of process updates, project status reports, and performance against KPI’s
• Build, maintain, and evolve core processes used by the SE Team, focusing on sales engagement, trial execution, and technical acumen.
• Work with enablement teams on talent management strategy, from initial SE ramp period through advanced industry and technical training. Heavy focus on ensuring all SE’s can deliver high quality technical sales demonstrations.
• Track progress and run change management for all planned projects involving the SE organization

Minimum requirements for this role:

• A passion for new technologies, especially as they apply to the Industrial IoT space
• Bachelor’s degree in Engineering or related field
• 5+ years successfully operating in one or more of the following disciplines:  Sales Engineering, Business Systems Management, Product Operations Management, Program Management.
• Experience driving comprehensive organizational strategy via centralized reporting, including project status and process health
• Experience building processes and enablement strategies resulting in measurable  increases in organizational productivity and efficiency
• A firm understanding of business process automation, and experience driving cross-functional initiatives to completion
• Exposure to working directly with prospects and/or customers in a pre-sales or customer success capacity

Preferred requirements for this role:

• Experience designing and implementing Sales Engineering programs and processes
• The ability to deliver complex B2B systems integration projects and workflows
• Experience with data integrity, data quality, data migration and data maintenance
• Experience with Jira and Confluence
• Familiarity with Salesforce
• Familiarity with LMS
• Familiarity with AI tools

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and exper